Job Openings and Employment Opportunities at Oakland Zoo

Oakland Zoo is always looking to add to our team of dedicated and hardworking employees.

A great place to work, we are strongly committed to being a workplace free of discrimination on the basis of race, color, national origin, gender, religion, age, or disability. There are a variety of employment opportunities and job openings throughout the year. Whether you like to work with animals or people; indoors or outdoors... there's something for everyone!

HUMAN RESOURCES GENERALIST (P/T)
 

TYPE OF EMPLOYMENT: Temporary Part-time

DAYS/HOURS: M-F, 25 hours per week (5 hours per day)

SALARY: $20-25/hour, DOE

START DATE: July 1, 2014

END DATE: Dcember 31, 2014

CLASSIFICATION: Non-exempt

JOB SUMMARY:
The Human Resources Generalist will be responsible for helping support and guide the HR function at the Zoo. This position works in tandem with the Zoo's HR Coordinator and Payroll Specialist regularly. The HR Generalist is responsible for working with the Zoo's HRIS system.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  1. Coordinate and process recruitment for open positions (posting advertisements and reviewing applications), interviewing (as requested or needed), and employee terminations. Coordinate onboarding effort with HR Coordinator and Payroll Specialist.
  2. Input new hire and benefits information into HRIS system (ADP Workforce Now) and partner with HR/payroll staff in ongoing implementation and rollout of performance and recruiting modules.
  3. Assist HRIS end users (managers and supervisors) who utilize the system. Complete routine reports, verifications, and reference checks in support of management or outside agencies, as needed.
  4. Serve as a resource for Zoo supervisors and managers with questions or employee issues, and/or be able to refer questions to the appropriate resources.
  5. Keep CEO and CFO informed of significant changes in labor laws or regulations.
  6. Work with HR Coordinator and Zoo's insurance broker to serve as support for employee benefit plan questions (medical, dental, vision, 403(b), life). Perform monthly benefit invoice reconciliation and approve payments. Help administer/lead the annual Open Enrollment process.
  7. Support the annual performance review process and ensure that reviews are written, delivered and received/filed within the allotted time frames.
  8. Work with HR Coordinator to ensure leaves of absence and worker's compensation claims are handled appropriately and correctly.
  9. Demonstrates superior customer service with customers, both internal (i.e. co-workers) and external (vendors, visitors, customers, etcetera).
  10. Demonstrates knowledge of, and supports, the East Bay Zoological Society's mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of behavior.
  11. Other related duties as required and assigned.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

  • Strong understanding of California and Federal labor laws and regulations.
  • HRIS experience a must, payroll processing experience preferred. Experience with ADP Workforce Now (or comparable ADP modules) highly preferred.
  • Ability to act with professionalism, tact and diplomacy.
  • Microsoft Office knowledge including Word, Outlook and Excel required.
  • Must be able to work with little to no supervision and produce results in a timely manner with a high degree of accuracy.
  • Ability to work in a busy environment and manage multiple tasks required.
  • Must have a current California Driver's License and maintain a good D.M.V. Driving Record (that satisfies the Zoo's Insurance Carrier).
  • Must be able to bend and twist, lift, stand, kneel, sit, walk, bend, stoop and speak regularly and for long periods of time (8 hour shifts)

MINIMUM EDUCATION LEVEL:

  • A.A. degree or greater required, Bachelor's or greater preferred

EXPERIENCE REQUIRED:

  • 3 or more years of robust HR generalist or HR manager experience required; non-profit experience highly preferred.

DISCLAIMER:
Please note that this job description intends to describe the general nature and level of work being performed and the people or person assigned to this job. It is not to be construed as a exhaustive list of all responsibilities, duties and/or skills required of the personnel fpr this position. The order in which duties and responsibilities are listed is not significant, and personnel may be reqired to perform duties beyond this list or outside of their normal responsibilities from time to time or as needed.

TO APPLY:
Email your resume and cover letter to hr@oaklandzoo.org, along with:

  • Cover letter and at least two professional references

If you choose to apply via email, please remember to put the title of the position in your subject -- failure to do so may result in your application not being seen/forwarded to the correct party for review.

You may also download an application by going to our website http://www.oaklandzoo.org (under "Employment", where you will be able to print out a blank copy of our application form. You can then mail your completed applications to the address provided in application or FAX your application and resume to (510) 746-7175 (attn: HR).

In addition, you may pick up an Employment Application at the parking booth/main entrance (Golf Links Road) to the Zoo. You may simply return your completed application, along with your resume, etc., back to the Main Gate or to the Zoo's Human Resources office.

Please, no phone calls!  We apologize, but due to the heavy volume of applications, only those applicants who are selected for an interview will be contacted. Do not call to follow up on the status of your application

APPLICATION CLOSING DATE:
Open until filled


SECURITY OFFICER
 

TYPE OF EMPLOYMENT: Seasonal Full-time

DAYS/HOURS: Weekdays may vary, weekends and holidays are mandatory; 40 hours per week

SALARY: $12.00/hour

START DATE: ASAP

END DATE: Seasonal (3 months)

CLASSIFICATION: Non-exempt

JOB SUMMARY:
General Security and Customer Service Duties. Upholds the mission and values established the East Bay Zoological Society (the “Zoo”) and adheres to policies and procedures as set forth by the Zoo. This is a seasonal position with the possibility of becoming a regular/full-time position.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  1. Extends professional courtesy and assistance to the public and other employees while immediately reporting dishonest ones.
  2. Prevents, points out, and reports illegalities and policy violations. Assists with Internal Investigations.
  3. Provides access at Zoo Entrances whenever possible while greeting and thanking Guests.
  4. Completes Daily Activity Logs.
  5. Initiates and writes Accident/Incident/Hazard Reports and various other documentation required to protect Zoo assets and liability.
  6. Conducts vehicle and foot patrols relative to opening and locking gates, Robbery Prevention, Public Safety, and Building Security.
  7. Participates in Rental Facility Event Security (optional).
  8. Sets and responds to alarms.
  9. Conducts and logs Gift Shop and Food Stand / Restaurant Receipt Checks.
  10. Performs and logs Cashier Ticket Audits / Stop Sign Ticket Checks.
  11. Conducts Employee Personal Property Checks, Food Stand Walkthroughs, and Break Room / Warehouse Checks.
  12. Performs Revenue Escorts.
  13. Serves as and relieves the Main Gate Guard.
  14. Controls Parking and Traffic Flow (with support of the Grounds Dept.).
  15. Monitors and reports Zoo and Employee vehicle excessive speed violations and improper or careless use of Zoo Equipment.
  16. Places and retrieves traffic cones, temporary signs, and barriers.
  17. Maintains post and vehicle cleanliness.
  18. Reports and logs Lost and Found Items.
  19. Cones off and issues rules to users of Picnic / Party Areas.
  20. Clears / Closes Zoo, Rides Area, Picnic / Party Areas.
  21. Controls Litter.
  22. Finds and re-unites lost children with their parents / guardians.
  23. Demonstrates superior customer service, both internal (i.e. co-workers) and external (vendors, visitors, customers, etc).
  24. Demonstrates knowledge of, and supports, the East Bay Zoological Society's mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of behavior.
  25. Performs other related duties as required and assigned.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

  • Over 21 years of age preferred since some events include alcohol, but must be over the age of 18.
  • Must be able to problem solve and effectively read, write, and take directions in English.
  • Must agree to utilize a time clock / hand scan to document personnel arrival and departure times as well as lunch periods.
  • Must comply with a Dress Code that includes properly wearing a prescribed uniform and being neatly groomed.
  • Must have a current California Driver's License and maintain a good DMV. Driving Record (that satisfies the Zoo's Insurance Carrier).
  • Must be reliable, dependable, honest, courteous, and professional while ensuring confidentiality when necessary.
  • Must be available to work weekends and holidays unless otherwise authorized.
  • Able to bend and twist, lift, stand, kneel, sit, walk, bend, stoop and speak regularly and for long periods of time (8 hour shifts)

MINIMUM EDUCATION LEVEL:

  • High school diploma or GED
  • Current State of California Security Guard Card preferred.

EXPERIENCE REQUIRED:

  • Must have experience working with the public.
  • Previous Security experience preferred.

DISCLAIMER:
Please note that this job description intends to describe the general nature and level of work being performed and the people or person assigned to this job. It is not to be construed as a exhaustive list of all responsibilities, duties and/or skills required of the personnel fpr this position. The order in which duties and responsibilities are listed is not significant, and personnel may be reqired to perform duties beyond this list or outside of their normal responsibilities from time to time or as needed.

TO APPLY:
Email your resume and cover letter to hr@oaklandzoo.org, along with:

  • 2 professional references

If you choose to apply via email, please remember to put the title of the position in your subject -- failure to do so may result in your application not being seen/forwarded to the correct party for review.

You may also download an application by going to our website http://www.oaklandzoo.org (under "Employment", where you will be able to print out a blank copy of our application form. You can then mail your completed applications to the address provided in application or FAX your application and resume to (510) 746-7175 (attn: HR).

In addition, you may pick up an Employment Application at the parking booth/main entrance (Golf Links Road) to the Zoo. You may simply return your completed application, along with your resume, etc., back to the Main Gate or to the Zoo's Human Resources office.

  • Pick up an Employment Application at the parking booth/main entrance (Golf Links Road) to the Zoo. You may simply return your completed application, along with your resume, etcetera, back to the Main Gate or to the Zoo's Human Resources office.

Please, no phone calls!  We apologize, but due to the heavy volume of applications, only those applicants who are selected for an interview will be contacted. Do not call to follow up on the status of your application

APPLICATION CLOSING DATE:
Open until vacancy filled


MAINTENANCE TECHNICIAN
 

TYPE OF EMPLOYMENT: Seasonal Full-time

DAYS/HOURS: Actual days and hours may vary, but will include weekends and holidays.

SALARY: DOE

START DATE: ASAP

CLASSIFICATION: Non-exempt

JOB SUMMARY:
Performs routine, intermediate and advanced, maintenance and repairs. This position may be extended into regular full-time in future, but currently is running as a temporary position.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  1. Performs routine, intermediate and some advanced construction, maintenance and repair of Zoo structures, vehicles, equipment, and irrigation.
  2. Assists Maintenance Staff with other basic tasks (e.g. inspecting devices and minor repairs, assist with construction or general maintenance and upkeep of exhibits or similar projects, change fixtures, etcetera)
  3. Performs other duties as requested
  4. Demonstrates superior customer service with both internal (i.e. co-workers) and external (vendors, park visitors, contractors, etc) guests
  5. Demonstrates knowledge of, and supports, the East Bay Zoological Society's mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and codes of behavior

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

  • Must be able/willing to read and comprehend manuals, directions, and be able to order parts for the job at hand, as required.
  • Ability to exercise sound judgment, be a self-starter and work with little or no supervision.
  • Must possess skills in the safe use of tools and equipment associated with mechanical, electrical, plumbing, and welding trades; ability to operate powered equipment normally found in maintenance operations.
  • Basic knowledge/skill/ability needed in maintenance projects/work.
  • Basic knowledge of general construction practices.
  • Ability to work effectively with little or no direct supervision.
  • Active CA Driver's License with clear DMV record (ability to obtain authorization to drive from Zoo's insurance carrier).
  • Ability to lift and carry objects weighing 75 lbs or more.
  • Ability to work outside in all weather conditions, sometimes in or around excessive dust or dirt.
  • Able to bend and twist, stand, kneel, sit, climb, walk, bend, stoop, speak and hear regularly and for long periods of time (8 hours or more)

MINIMUM EDUCATION LEVEL:

  • High school diploma or GED (or greater), due to the need to read and interpret complex instructions and manuals.

EXPERIENCE REQUIRED:

  • At least two years of formal maintenance experience.
  • Must be 18 years or older.

DISCLAIMER:
Please note that this job description intends to describe the general nature and level of work being performed and the people or person assigned to this job. It is not to be construed as a exhaustive list of all responsibilities, duties and/or skills required of the personnel fpr this position. The order in which duties and responsibilities are listed is not significant, and personnel may be reqired to perform duties beyond this list or outside of their normal responsibilities from time to time or as needed.

TO APPLY:
Email your resume and cover letter to jared@oaklandzoo.org, along with:

  • 2 professional references

If you choose to apply via email, please remember to put the title of the position in your subject -- failure to do so may result in your application not being seen/forwarded to the correct party for review.

You may also download an application by going to our website http://www.oaklandzoo.org (under "Employment", where you will be able to print out a blank copy of our application form. You can then mail your completed applications to the address provided in application or FAX your application and resume to (510) 746-7175 (attn: HR).

In addition, you may pick up an Employment Application at the parking booth/main entrance (Golf Links Road) to the Zoo. You may simply return your completed application, along with your resume, etc., back to the Main Gate or to the Zoo's Human Resources office.

Please, no phone calls!  We apologize, but due to the heavy volume of applications, only those applicants who are selected for an interview will be contacted. Do not call to follow up on the status of your application

APPLICATION CLOSING DATE:
Open until filled


GROUNDSKEEPER
 

TYPE OF EMPLOYMENT: Regular Full-time

DAYS/HOURS: Sun through Thurs, 7:30a - 4:00p; 40 hours per week

SALARY: DOE

START DATE: ASAP

CLASSIFICATION: Non-exempt

JOB SUMMARY:
Maintains the Zoo Grounds and Rental Facilities. Upholds the mission and values established the East Bay Zoological Society (the "Zoo") and adheres to policies and procedures as set forth by the Zoo.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  1. Maintains plants, shrubs, trees, lawns, parking areas, and public pathways.
  2. Responsible for weed abatement, and trash pick-up.
  3. Sets up for Zoo special events; also prepares and sets up for parties/meetings in rental facilities.
  4. Operates small power tools.
  5. Demonstrates superior customer service with both internal (i.e. co-workers) and external (vendors, park visitors, contractors, etc) guests
  6. Demonstrates knowledge of, and supports, the East Bay Zoological Society's mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and codes of behavior

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

  • Must be able/willing to read and comprehend manuals, directions, and be able to order parts for the job at hand, as required.
  • Ability to exercise sound judgment, be a self-starter and work with little or no supervision; follow simple instructions.
  • Must possess skills in the safe use of tools and equipment associated with landscaping and grounds.
  • Good driving skills and clean DMV record/valid Class C Driver's License (must be cleared to operate Zoo vehicles).
  • Active CA Driver's License with clear DMV record (ability to obtain authorization to drive from Zoo's insurance carrier).
  • Ability to lift and carry objects weighing 75 lbs or more.
  • Ability to work outside in all weather conditions, sometimes in or around excessive dust or dirt.
  • Able to bend and twist, stand, kneel, sit, climb, walk, bend, stoop, speak and hear regularly and for long periods of time (8 hours or more)

MINIMUM EDUCATION LEVEL:

  • High school diploma or GED (or greater), due to the need to read and interpret complex instructions and manuals.

EXPERIENCE REQUIRED:

  • No formal experience required, but previous Grounds and landscaping experience preferred.
  • Must be 18 years or older.

DISCLAIMER:
Please note that this job description intends to describe the general nature and level of work being performed and the people or person assigned to this job. It is not to be construed as a exhaustive list of all responsibilities, duties and/or skills required of the personnel fpr this position. The order in which duties and responsibilities are listed is not significant, and personnel may be reqired to perform duties beyond this list or outside of their normal responsibilities from time to time or as needed.

TO APPLY:
Email your resume and cover letter to jared@oaklandzoo.org, along with:

  • Professional references preferred

If you choose to apply via email, please remember to put the title of the position in your subject -- failure to do so may result in your application not being seen/forwarded to the correct party for review.

You may also download an application by going to our website http://www.oaklandzoo.org (under "Employment", where you will be able to print out a blank copy of our application form. You can then mail your completed applications to the address provided in application or FAX your application and resume to (510) 746-7175 (attn: HR).

In addition, you may pick up an Employment Application at the parking booth/main entrance (Golf Links Road) to the Zoo. You may simply return your completed application, along with your resume, etc., back to the Main Gate or to the Zoo's Human Resources office.

Please, no phone calls!  We apologize, but due to the heavy volume of applications, only those applicants who are selected for an interview will be contacted. Do not call to follow up on the status of your application

APPLICATION CLOSING DATE:
Open until vacancy filled


EDUCATION SPECIALIST
 

TYPE OF EMPLOYMENT: Temporary Part-time

DAYS/HOURS: Saturdays and Sundays, year-round

SALARY: $13.50-14.00/hour

START DATE: August 12, 2014

CLASSIFICATION: Non-exempt

JOB SUMMARY:
The P/T Education Specialist will be responsible for the fun, entertaining, high quality delivery of the Oakland Zoo's Conservation and Education programs. In addition to teaching and communicating with program participants the Ed Specialist will assist in the design of curriculum in accordance with and supporting the Zoo's Conservation and Education missions. The Ed Specialist will uphold the mission and values established by the East Bay Zoological Society (the "Zoo") and must adhere to policies and procedures as set forth by the Zoo and the Education Director.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  1. Prepare and teach all Conservation & Education programming in a fun, informative, safe, engaging, and consistent quality manner. Programs include, but not limited to: Birthday Parties, ZooMobiles, Camp, ZooSchool, Wildlife Assemblies, Scout Workshops, etcetera.
  2. Assist in the design, development and implementation of curriculum/educational program(s) that are age-appropriate, educational and fun, in direct support of the Zoo's mission.
  3. Assist in the training of program staff and volunteers in the implementation of designed Education programs.
  4. Maintain positive working relationships with volunteers, co-workers and program participants.
  5. Promote educational programs via development of positive working relationships with internal and external customers.
  6. Prepare and maintain Zoomobile and/or classrooms at all times.
  7. Follow animal protocols and maintain Animal Handling certifications as needed.
  8. Demonstrate superior customer service with customers, both internal (i.e. co-workers) and external (vendors, visitors, students, parents, etc).
  9. Perform other related duties as required and assigned.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

  • Knowledge of educational methodology and material appropriate for a wide range of audiences
  • Ability to handle and present program animals in an fun, engaging, safe, educational format
  • Excellent oral (including public speaking) and written communication skills
  • Ability to handle stressful situations and maintain a sense of perspective and a good sense of humor while under pressure
  • Ability to problem solve and show good judgment
  • Strong computer skills
  • Ability to organize tasks and ensure timely completion of projects with strong detail to accuracy
  • Consistent tact and diplomacy; courteous and respectful interaction with supervisors, co-workers, visitors and the general public
  • Knowledge of animals and current conservation issues highly desirable
  • Must be able to work regular weekends, holidays and evening hours
  • Ability to work well with little to no direction
  • Ability to work well in a fast-paced, team environment
  • Proactive in finding new assignments/tasks when other assignments/tasks are finished
  • Able to bend and twist, stand, kneel, sit, climb, walk, bend, stoop, speak and hear regularly and for long periods of time (8 hours or more)
  • Must provide recent TB screening results prior to employment
  • Ability to multi-task in a fast paced environment.
  • First Aid/CPR certification preferred

MINIMUM EDUCATION LEVEL:

  • A Bachelor's degree in the Biological Sciences or Education from an accredited college or university is preferred

EXPERIENCE REQUIRED:

  • Previous teaching experience in formal or informal science education or related field
  • Previous teaching experience in formal or informal science education or related field.
  • At least two years' experience working with a team.

DISCLAIMER:
Please note that this job description intends to describe the general nature and level of work being performed and the people or person assigned to this job. It is not to be construed as a exhaustive list of all responsibilities, duties and/or skills required of the personnel fpr this position. The order in which duties and responsibilities are listed is not significant, and personnel may be reqired to perform duties beyond this list or outside of their normal responsibilities from time to time or as needed.

TO APPLY:
Email your resume and cover letter to bdelong@oaklandzoo.org, along with:

  • Cover letter required; professional references (2 or more) preferred.

If you choose to apply via email, please remember to put the title of the position in your subject -- failure to do so may result in your application not being seen/forwarded to the correct party for review.

You may also download an application by going to our website http://www.oaklandzoo.org (under "Employment", where you will be able to print out a blank copy of our application form. You can then mail your completed applications to the address provided in application or FAX your application and resume to (510) 746-7175 (attn: HR).

In addition, you may pick up an Employment Application at the parking booth/main entrance (Golf Links Road) to the Zoo. You may simply return your completed application, along with your resume, etc., back to the Main Gate or to the Zoo's Human Resources office.

Please, no phone calls!  We apologize, but due to the heavy volume of applications, only those applicants who are selected for an interview will be contacted. Do not call to follow up on the status of your application

APPLICATION CLOSING DATE:
Open until filled


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