Job Openings and Employment Opportunities at Oakland Zoo

Oakland Zoo is always looking to add to our team of dedicated and hardworking employees.

A great place to work, we are strongly committed to being a workplace free of discrimination on the basis of race, color, national origin, gender, religion, age, or disability. There are a variety of employment opportunities and job openings throughout the year. Whether you like to work with animals or people; indoors or outdoors... there's something for everyone!

SECURITY OFFICER
 

TYPE OF EMPLOYMENT: Seasonal Full-time

DAYS/HOURS: Weekdays may vary, weekends and holidays are mandatory; 40 hours per week

SALARY: $13.00/hour

START DATE: ASAP

END DATE: Seasonal (3 months)

CLASSIFICATION: Non-exempt

JOB SUMMARY:
General Security and Customer Service Duties. Upholds the mission and values established the East Bay Zoological Society (the "Zoo") and adheres to policies and procedures as set forth by the Zoo. This is a seasonal position with the possibility of becoming a regular/full-time position.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  1. Extends professional courtesy and assistance to the public and other employees while immediately reporting dishonest ones.
  2. Prevents, points out, and reports illegalities and policy violations. Assists with Internal Investigations.
  3. Provides access at Zoo Entrances whenever possible while greeting and thanking Guests.
  4. Completes Daily Activity Logs.
  5. Initiates and writes Accident/Incident/Hazard Reports and various other documentation required to protect Zoo assets and liability.
  6. Conducts vehicle and foot patrols relative to opening and locking gates, Robbery Prevention, Public Safety, and Building Security.
  7. Participates in Rental Facility Event Security (optional).
  8. Sets and responds to alarms.
  9. Conducts and logs Gift Shop and Food Stand / Restaurant Receipt Checks.
  10. Performs and logs Cashier Ticket Audits / Stop Sign Ticket Checks.
  11. Conducts Employee Personal Property Checks, Food Stand Walkthroughs, and Break Room / Warehouse Checks.
  12. Performs Revenue Escorts.
  13. Serves as and relieves the Main Gate Guard.
  14. Controls Parking and Traffic Flow (with support of the Grounds Dept.).
  15. Monitors and reports Zoo and Employee vehicle excessive speed violations and improper or careless use of Zoo Equipment.
  16. Places and retrieves traffic cones, temporary signs, and barriers.
  17. Maintains post and vehicle cleanliness.
  18. Reports and logs Lost and Found Items.
  19. Cones off and issues rules to users of Picnic / Party Areas.
  20. Clears / Closes Zoo, Rides Area, Picnic / Party Areas.
  21. Controls Litter.
  22. Finds and re-unites lost children with their parents / guardians.
  23. Demonstrates superior customer service, both internal (i.e. co-workers) and external (vendors, visitors, customers, etc).
  24. Demonstrates knowledge of, and supports, the East Bay Zoological Society's mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of behavior.
  25. Performs other related duties as required and assigned.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

  • Over 21 years of age preferred since some events include alcohol, but must be over the age of 18.
  • Must be able to problem solve and effectively read, write, and take directions in English.
  • Must agree to utilize a time clock / hand scan to document personnel arrival and departure times as well as lunch periods.
  • Must comply with a Dress Code that includes properly wearing a prescribed uniform and being neatly groomed.
  • Must have a current California Driver's License and maintain a good DMV. Driving Record (that satisfies the Zoo's Insurance Carrier).
  • Must be reliable, dependable, honest, courteous, and professional while ensuring confidentiality when necessary.
  • Must be available to work weekends and holidays unless otherwise authorized.
  • Able to bend and twist, lift, stand, kneel, sit, walk, bend, stoop and speak regularly and for long periods of time (8 hour shifts)

MINIMUM EDUCATION LEVEL:

  • High school diploma or GED
  • Current State of California Security Guard Card preferred.

EXPERIENCE REQUIRED:

  • Must have experience working with the public.
  • Previous Security experience preferred.

DISCLAIMER:
Please note that this job description intends to describe the general nature and level of work being performed and the people or person assigned to this job. It is not to be construed as a exhaustive list of all responsibilities, duties and/or skills required of the personnel fpr this position. The order in which duties and responsibilities are listed is not significant, and personnel may be reqired to perform duties beyond this list or outside of their normal responsibilities from time to time or as needed.

TO APPLY:
Email your resume and cover letter to adavis@oaklandzoo.org, along with:

  • 2 professional references

If you choose to apply via email, please remember to put the title of the position in your subject -- failure to do so may result in your application not being seen/forwarded to the correct party for review.

You may also download an application by going to our website http://www.oaklandzoo.org (under "Employment", where you will be able to print out a blank copy of our application form. You can then mail your completed applications to the address provided in application or FAX your application and resume to (510) 746-7175 (attn: HR).

In addition, you may pick up an Employment Application at the parking booth/main entrance (Golf Links Road) to the Zoo. You may simply return your completed application, along with your resume, etc., back to the Main Gate or to the Zoo's Human Resources office.

  • Pick up an Employment Application at the parking booth/main entrance (Golf Links Road) to the Zoo. You may simply return your completed application, along with your resume, etcetera, back to the Main Gate or to the Zoo's Human Resources office.

Please, no phone calls!  We apologize, but due to the heavy volume of applications, only those applicants who are selected for an interview will be contacted. Do not call to follow up on the status of your application

APPLICATION CLOSING DATE:
Open until vacancy filled


MAINTENANCE TECHNICIAN
 

TYPE OF EMPLOYMENT: Seasonal Full-time

DAYS/HOURS: Actual days and hours may vary, but will include weekends and holidays.

SALARY: DOE

START DATE: ASAP

END DATE: TBD

CLASSIFICATION: Non-exempt

JOB SUMMARY:
Performs routine intermediate maintenance and repairs. This position may be extended into regular full-time in future, but currently is running as a temporary position.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  1. Performs routine intermediate maintenance and repair of Zoo structures, vehicles, equipment, and irrigation.
  2. Assists Maintenance Staff with other basic tasks (e.g. inspecting devices and minor repairs, assist with construction or general maintenance and upkeep of exhibits or similar projects, change fixtures, etcetera)
  3. Performs other duties as requested
  4. Demonstrates superior customer service with both internal (i.e. co-workers) and external (vendors, park visitors, contractors, etc) guests
  5. Demonstrates knowledge of, and supports, the East Bay Zoological Society's mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and codes of behavior

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

  • Must be able/willing to read and comprehend manuals, directions, and be able to order parts for the job at hand, as required.
  • Ability to exercise sound judgment, be a self-starter and work with little or no supervision.
  • Must possess skills in the safe use of tools and equipment associated with mechanical, electrical, plumbing, and welding trades; ability to operate powered equipment normally found in maintenance operations.
  • Basic knowledge/skill/ability needed in maintenance projects/work.
  • Basic knowledge of general construction practices.
  • Ability to work effectively with little or no direct supervision.
  • Active CA Driver's License with clear DMV record (ability to obtain authorization to drive from Zoo's insurance carrier).
  • Ability to lift and carry objects weighing 75 lbs or more.
  • Ability to work outside in all weather conditions, sometimes in or around excessive dust or dirt.
  • Able to bend and twist, stand, kneel, sit, climb, walk, bend, stoop, speak and hear regularly and for long periods of time (8 hours or more)

MINIMUM EDUCATION LEVEL:

  • High school diploma or GED (or greater), due to the need to read and interpret complex instructions and manuals.

EXPERIENCE REQUIRED:

  • At least two years of formal maintenance experience.
  • Must be 18 years or older.

DISCLAIMER:
Please note that this job description intends to describe the general nature and level of work being performed and the people or person assigned to this job. It is not to be construed as a exhaustive list of all responsibilities, duties and/or skills required of the personnel fpr this position. The order in which duties and responsibilities are listed is not significant, and personnel may be reqired to perform duties beyond this list or outside of their normal responsibilities from time to time or as needed.

TO APPLY:
Email your resume and cover letter to hr@oaklandzoo.org, along with:

  • 2 professional references

If you choose to apply via email, please remember to put the title of the position in your subject -- failure to do so may result in your application not being seen/forwarded to the correct party for review.

You may also download an application by going to our website http://www.oaklandzoo.org (under "Employment", where you will be able to print out a blank copy of our application form. You can then mail your completed applications to the address provided in application or FAX your application and resume to (510) 746-7175 (attn: HR).

In addition, you may pick up an Employment Application at the parking booth/main entrance (Golf Links Road) to the Zoo. You may simply return your completed application, along with your resume, etc., back to the Main Gate or to the Zoo's Human Resources office.

Please, no phone calls!  We apologize, but due to the heavy volume of applications, only those applicants who are selected for an interview will be contacted. Do not call to follow up on the status of your application

APPLICATION CLOSING DATE:
Open until filled


GROUNDSKEEPER
 

TYPE OF EMPLOYMENT: Regular Full-time

DAYS/HOURS: Sun through Thurs, 7:30a - 4:00p; 40 hours per week

SALARY: DOE

START DATE: ASAP

CLASSIFICATION: Non-exempt

JOB SUMMARY:
Maintains the Zoo Grounds and Rental Facilities. Upholds the mission and values established the East Bay Zoological Society (the "Zoo") and adheres to policies and procedures as set forth by the Zoo.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  1. Maintains plants, shrubs, trees, lawns, parking areas, and public pathways.
  2. Responsible for weed abatement, and trash pick-up.
  3. Sets up for Zoo special events; also prepares and sets up for parties/meetings in rental facilities.
  4. Operates small power tools.
  5. Demonstrates superior customer service with both internal (i.e. co-workers) and external (vendors, park visitors, contractors, etc) guests
  6. Demonstrates knowledge of, and supports, the East Bay Zoological Society's mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and codes of behavior

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

  • Must be able/willing to read and comprehend manuals, directions, and be able to order parts for the job at hand, as required.
  • Ability to exercise sound judgment, be a self-starter and work with little or no supervision; follow simple instructions.
  • Must possess skills in the safe use of tools and equipment associated with landscaping and grounds.
  • Good driving skills and clean DMV record/valid Class C Driver's License (must be cleared to operate Zoo vehicles).
  • Active CA Driver's License with clear DMV record (ability to obtain authorization to drive from Zoo's insurance carrier).
  • Ability to lift and carry objects weighing 75 lbs or more.
  • Ability to work outside in all weather conditions, sometimes in or around excessive dust or dirt.
  • Able to bend and twist, stand, kneel, sit, climb, walk, bend, stoop, speak and hear regularly and for long periods of time (8 hours or more)

MINIMUM EDUCATION LEVEL:

  • High school diploma or GED (or greater), due to the need to read and interpret complex instructions and manuals.

EXPERIENCE REQUIRED:

  • No formal experience required, but previous Grounds and landscaping experience preferred.
  • Must be 18 years or older.

DISCLAIMER:
Please note that this job description intends to describe the general nature and level of work being performed and the people or person assigned to this job. It is not to be construed as a exhaustive list of all responsibilities, duties and/or skills required of the personnel fpr this position. The order in which duties and responsibilities are listed is not significant, and personnel may be reqired to perform duties beyond this list or outside of their normal responsibilities from time to time or as needed.

TO APPLY:
Email your resume and cover letter to mlacombe@oaklandzoo.org, along with:

  • Professional references preferred

If you choose to apply via email, please remember to put the title of the position in your subject -- failure to do so may result in your application not being seen/forwarded to the correct party for review.

You may also download an application by going to our website http://www.oaklandzoo.org (under "Employment", where you will be able to print out a blank copy of our application form. You can then mail your completed applications to the address provided in application or FAX your application and resume to (510) 746-7175 (attn: HR).

In addition, you may pick up an Employment Application at the parking booth/main entrance (Golf Links Road) to the Zoo. You may simply return your completed application, along with your resume, etc., back to the Main Gate or to the Zoo's Human Resources office.

Please, no phone calls!  We apologize, but due to the heavy volume of applications, only those applicants who are selected for an interview will be contacted. Do not call to follow up on the status of your application

APPLICATION CLOSING DATE:
Open until vacancy filled


JANITOR
 

TYPE OF EMPLOYMENT: Seasonal Full-time

DAYS/HOURS: Actual days may vary, but generally will be Wed through Sun (9:00a - 5:30p); 40 hours per week

SALARY: $12.30/hour

START DATE: ASAP

CLASSIFICATION: Non-exempt

JOB SUMMARY:
Under the direct supervision of the Janitorial Manager, the Janitor performs all necessary janitorial duties as required. The Janitor performs these duties at one or more designated areas. Upholds the mission and values established the East Bay Zoological Society (the "Zoo") and adheres to policies and procedures as set forth by the Zoo.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  1. General office maintenance, including, but not limited to: trash removal; dusting; cleaning and re-stocking supplies in restrooms, break-rooms; sweeping and mopping floors; vacuuming; window washing; buffing floors; stripping and waxing floors; carpet cleaning.
  2. Utility work as directed by supervisor including, but not limited to moving furniture, assisting in loading, unloading and distribution of supplies, servicing of lobbies and high public use areas, servicing complaints and performing special cleaning.
  3. Ensure daily cleaning assignments are completed and that routine checks are conducted/completed to maintain cleanliness throughout Zoo.
  4. Monitor and help maintain supplies and equipment inventory as directed; keep janitor closets clean and orderly.
  5. Complete and submit accurate time/log sheets; work adjusted schedules and/or overtime as required.
  6. Maintain a safe working environment and report any unsafe conditions to supervisor. Report accidents, and any out-of-order equipment in the buildings (e.g., leaking or broken fixtures) to supervisor and/or Maintenance Dept.
  7. Read and follow label instructions on chemicals/cleaning materials, follow proper operating instructions for powered equipment, and wear required Personal Protective Equipment (PPE).
  8. Operate powered equipment typically used in janitorial operations; performing simple preventive maintenance on equipment as needed or directed.
  9. Drive Zoo carts (and other Zoo vehicles as directed).
  10. Performs other related duties as required and assigned.
  11. Demonstrates superior customer service with both internal (i.e. co-workers) and external (vendors, park visitors, contractors, etc) guests
  12. Demonstrates knowledge of, and supports, the East Bay Zoological Society's mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and codes of behavior

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

  • Ability to operate powered equipment normally found in janitorial operations
  • Ability to organize work, prioritize and follow schedules and instructions.
  • Ability to work around and positively interact with the public.
  • Ability to work effectively with little or no direct supervision, and alternately as a member of a team.
  • Active CA Driver's License with clear DMV record (ability to obtain authorization to drive from Zoo's insurance carrier).
  • Ability to lift and carry objects weighing 50 lbs or more.
  • Able to bend and twist, stand, kneel, sit, climb, walk, bend, stoop, speak and hear regularly and for long periods of time (8 hours or more)

MINIMUM EDUCATION LEVEL:

  • High school diploma or GED (or greater), due to the need to read and interpret complex instructions and manuals.

EXPERIENCE REQUIRED:

  • At least one years of formal janitorial experience.
  • Knowledge of total hard floor care, carpet care and general office maintenance preferred
  • Must be 18 years or older.

DISCLAIMER:
Please note that this job description intends to describe the general nature and level of work being performed and the people or person assigned to this job. It is not to be construed as a exhaustive list of all responsibilities, duties and/or skills required of the personnel fpr this position. The order in which duties and responsibilities are listed is not significant, and personnel may be reqired to perform duties beyond this list or outside of their normal responsibilities from time to time or as needed.

TO APPLY:
Email your resume and cover letter to pepper@oaklandzoo.org, along with:

  • 2 professional references

If you choose to apply via email, please remember to put the title of the position in your subject -- failure to do so may result in your application not being seen/forwarded to the correct party for review.

You may also download an application by going to our website http://www.oaklandzoo.org (under "Employment", where you will be able to print out a blank copy of our application form. You can then mail your completed applications to the address provided in application or FAX your application and resume to (510) 746-7175 (attn: HR).

In addition, you may pick up an Employment Application at the parking booth/main entrance (Golf Links Road) to the Zoo. You may simply return your completed application, along with your resume, etc., back to the Main Gate or to the Zoo's Human Resources office.

  • Pick up an Employment Application at the parking booth/main entrance (Golf Links Road) to the Zoo. You may simply return your completed application, along with your resume, etcetera, back to the Main Gate or to the Zoo's Human Resources office.

Please, no phone calls!  We apologize, but due to the heavy volume of applications, only those applicants who are selected for an interview will be contacted. Do not call to follow up on the status of your application

APPLICATION CLOSING DATE:
Open until vacancy filled


Human Resources Director
 

TYPE OF EMPLOYMENT: Regular Full-time

DAYS/HOURS: Monday-Friday 8:30am-5:00pm

SALARY: 70K

START DATE: As soon as possible

END DATE: Open untill filled

CLASSIFICATION: Exempt

JOB SUMMARY:
The Director, Human Resources reports to the CFO and is responsible for directing all of the people functions of Oakland Zoo in accordance with the policies and practices of the Zoo and other regulatory authorities governing the Zoo and non-profit institutions. The Director, Human Resources will also be responsible for positioning the Zoo as a nonprofit employer of choice by taking into account policies, practices and trends within the Zoo and cultural attractions community.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  1. Plan, develop, organize, implement, direct and evaluate the Zoo's human resource function and performance.
  2. Participate in the development of the Zoo's plans and programs as a strategic partner, particularly from the perspective of the impact on people.
  3. Translate the strategic and tactical plans into HR strategic and operational plans.
  4. Evaluate and advise on the impact of long range planning of new programs/strategies and regulatory action as those items impact the attraction, motivation, development and retention of human resources.
  5. Develop staffing strategies and implementation plans and programs to identify talent within and outside the Zoo for positions of responsibility. Identify appropriate and effective external sources for candidates for all levels within the Zoo.
  6. Develop progressive and proactive compensation and benefits programs while managing the administration of all benefit plans.
  7. Develop programs to allow the Zoo to embrace applicants and employees of all backgrounds and to permit the full development and performance of all employees.
  8. Develop human resource planning models to identify competency, knowledge and talent gaps and develop specific programs for the filling of the gaps.
  9. Continually assess the competitiveness of all programs and practices against the relevant comparable nonprofits.
  10. Ensure all aspects of the Zoo's performance management system are well executed in a timely manner.
  11. Establish credibility throughout the Zoo with management and the employees in order to be an effective listener and problem solver of people issues.
  12. Develop appropriate policies and programs for effective management of the people resources of the Zoo. Included in this area, but not limited to are programs for employee relations, recruiting and training of new employees, affirmative action, employee harassment, employee complaints, and external education and career development.
  13. Manage the human resource information systems for critical analyses of the HR function and the people resources of the Zoo. Working knowledge of ADP and ADP's HRB system.
  14. Manage other areas such as employee communication, employee safety and health, and workers' compensation.
  15. Creates, updates and implements personnel policies and procedures for the Zoo. Authors and revises employee handbook as needed.
  16. Supports compensation function by working collaboratively with payroll and accounting, updating and rewriting job descriptions as needed, and supporting the employee review and evaluation process. Assists management staff in coordinating annual performance reviews.
  17. Demonstrates knowledge of, and supports, the East Bay Zoological Society's mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and codes of behavior.
  18. Performs other related duties as required and assigned.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

  • Human Resources Capacity
  • Communication Proficiency
  • Ethical Conduct
  • Business Acumen
  • Strategic Thinking
  • Leadership
  • Technical Capacity
  • Problem Solving/Analysis
  • Personal Effectiveness/Credibility
  • Diversity and Inclusion
  • California and federal employment laws

MINIMUM EDUCATION LEVEL:

  • Masters degree or equivalent; or 10 to 15 years related experience and/or training; or equivalent combination of education and experience.
  • Advanced HR certification(s) desirable.

EXPERIENCE REQUIRED:

  • Appropriate industry experience, preferably in a nonprofit setting

DISCLAIMER:
Please note that this job description intends to describe the general nature and level of work being performed and the people or person assigned to this job. It is not to be construed as a exhaustive list of all responsibilities, duties and/or skills required of the personnel fpr this position. The order in which duties and responsibilities are listed is not significant, and personnel may be reqired to perform duties beyond this list or outside of their normal responsibilities from time to time or as needed.

TO APPLY:
Email your resume and cover letter to hr@oaklandzoo.org

If you choose to apply via email, please remember to put the title of the position in your subject -- failure to do so may result in your application not being seen/forwarded to the correct party for review.

You may also download an application by going to our website http://www.oaklandzoo.org (under "Employment", where you will be able to print out a blank copy of our application form. You can then mail your completed applications to the address provided in application or FAX your application and resume to (510) 746-7175 (attn: HR).

In addition, you may pick up an Employment Application at the parking booth/main entrance (Golf Links Road) to the Zoo. You may simply return your completed application, along with your resume, etc., back to the Main Gate or to the Zoo's Human Resources office.

Please, no phone calls!  We apologize, but due to the heavy volume of applications, only those applicants who are selected for an interview will be contacted. Do not call to follow up on the status of your application

APPLICATION CLOSING DATE:
Open untill filled


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