Job Openings and Employment Opportunities at Oakland Zoo

Oakland Zoo is always looking to add to our team of dedicated and hardworking employees.

A great place to work, we are strongly committed to being a workplace free of discrimination on the basis of race, color, national origin, gender, religion, age, or disability. There are a variety of employment opportunities and job openings throughout the year. Whether you like to work with animals or people; indoors or outdoors... there's something for everyone!

MAINTENANCE TECHNICIAN
 

TYPE OF EMPLOYMENT: Seasonal Full-time

DAYS/HOURS: Actual days and hours may vary, but will include weekends and holidays.

SALARY: DOE

START DATE: ASAP

CLASSIFICATION: Non-exempt

JOB SUMMARY:
Performs routine, intermediate and advanced, maintenance and repairs. This position may be extended into regular full-time in future, but currently is running as a temporary position.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  1. Performs routine, intermediate and some advanced construction, maintenance and repair of Zoo structures, vehicles, equipment, and irrigation.
  2. Assists Maintenance Staff with other basic tasks (e.g. inspecting devices and minor repairs, assist with construction or general maintenance and upkeep of exhibits or similar projects, change fixtures, etcetera)
  3. Performs other duties as requested
  4. Demonstrates superior customer service with both internal (i.e. co-workers) and external (vendors, park visitors, contractors, etc) guests
  5. Demonstrates knowledge of, and supports, the East Bay Zoological Society's mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and codes of behavior

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

  • Must be able/willing to read and comprehend manuals, directions, and be able to order parts for the job at hand, as required.
  • Ability to exercise sound judgment, be a self-starter and work with little or no supervision.
  • Must possess skills in the safe use of tools and equipment associated with mechanical, electrical, plumbing, and welding trades; ability to operate powered equipment normally found in maintenance operations.
  • Basic knowledge/skill/ability needed in maintenance projects/work.
  • Basic knowledge of general construction practices.
  • Ability to work effectively with little or no direct supervision.
  • Active CA Driver's License with clear DMV record (ability to obtain authorization to drive from Zoo's insurance carrier).
  • Ability to lift and carry objects weighing 75 lbs or more.
  • Ability to work outside in all weather conditions, sometimes in or around excessive dust or dirt.
  • Able to bend and twist, stand, kneel, sit, climb, walk, bend, stoop, speak and hear regularly and for long periods of time (8 hours or more)

MINIMUM EDUCATION LEVEL:

  • High school diploma or GED (or greater), due to the need to read and interpret complex instructions and manuals.

EXPERIENCE REQUIRED:

  • At least two years of formal maintenance experience.
  • Must be 18 years or older.

DISCLAIMER:
Please note that this job description intends to describe the general nature and level of work being performed and the people or person assigned to this job. It is not to be construed as a exhaustive list of all responsibilities, duties and/or skills required of the personnel fpr this position. The order in which duties and responsibilities are listed is not significant, and personnel may be reqired to perform duties beyond this list or outside of their normal responsibilities from time to time or as needed.

TO APPLY:
Email your resume and cover letter to jpeterson@oaklandzoo.org and cc: dan@oaklandzoo.org, along with:

  • 2 professional references

If you choose to apply via email, please remember to put the title of the position in your subject -- failure to do so may result in your application not being seen/forwarded to the correct party for review.

You may also download an application by going to our website http://www.oaklandzoo.org (under "Employment", where you will be able to print out a blank copy of our application form. You can then mail your completed applications to the address provided in application or FAX your application and resume to (510) 746-7175 (attn: HR).

In addition, you may pick up an Employment Application at the parking booth/main entrance (Golf Links Road) to the Zoo. You may simply return your completed application, along with your resume, etc., back to the Main Gate or to the Zoo's Human Resources office.

Please, no phone calls!  We apologize, but due to the heavy volume of applications, only those applicants who are selected for an interview will be contacted. Do not call to follow up on the status of your application

APPLICATION CLOSING DATE:
Open until filled


GROUNDSKEEPER
 

TYPE OF EMPLOYMENT: Regular Full-time

DAYS/HOURS: Sun through Thurs, 7:30a - 4:00p; 40 hours per week

SALARY: DOE

START DATE: ASAP

CLASSIFICATION: Non-exempt

JOB SUMMARY:
Maintains the Zoo Grounds and Rental Facilities. Upholds the mission and values established the East Bay Zoological Society (the "Zoo") and adheres to policies and procedures as set forth by the Zoo.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  1. Maintains plants, shrubs, trees, lawns, parking areas, and public pathways.
  2. Responsible for weed abatement, and trash pick-up.
  3. Sets up for Zoo special events; also prepares and sets up for parties/meetings in rental facilities.
  4. Operates small power tools.
  5. Demonstrates superior customer service with both internal (i.e. co-workers) and external (vendors, park visitors, contractors, etc) guests
  6. Demonstrates knowledge of, and supports, the East Bay Zoological Society's mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and codes of behavior

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

  • Must be able/willing to read and comprehend manuals, directions, and be able to order parts for the job at hand, as required.
  • Ability to exercise sound judgment, be a self-starter and work with little or no supervision; follow simple instructions.
  • Must possess skills in the safe use of tools and equipment associated with landscaping and grounds.
  • Good driving skills and clean DMV record/valid Class C Driver's License (must be cleared to operate Zoo vehicles).
  • Active CA Driver's License with clear DMV record (ability to obtain authorization to drive from Zoo's insurance carrier).
  • Ability to lift and carry objects weighing 75 lbs or more.
  • Ability to work outside in all weather conditions, sometimes in or around excessive dust or dirt.
  • Able to bend and twist, stand, kneel, sit, climb, walk, bend, stoop, speak and hear regularly and for long periods of time (8 hours or more)

MINIMUM EDUCATION LEVEL:

  • High school diploma or GED (or greater), due to the need to read and interpret complex instructions and manuals.

EXPERIENCE REQUIRED:

  • No formal experience required, but previous Grounds and landscaping experience preferred.
  • Must be 18 years or older.

DISCLAIMER:
Please note that this job description intends to describe the general nature and level of work being performed and the people or person assigned to this job. It is not to be construed as a exhaustive list of all responsibilities, duties and/or skills required of the personnel fpr this position. The order in which duties and responsibilities are listed is not significant, and personnel may be reqired to perform duties beyond this list or outside of their normal responsibilities from time to time or as needed.

TO APPLY:
Email your resume and cover letter to mlacombe@oaklandzoo.org, along with:

  • Professional references preferred

If you choose to apply via email, please remember to put the title of the position in your subject -- failure to do so may result in your application not being seen/forwarded to the correct party for review.

You may also download an application by going to our website http://www.oaklandzoo.org (under "Employment", where you will be able to print out a blank copy of our application form. You can then mail your completed applications to the address provided in application or FAX your application and resume to (510) 746-7175 (attn: HR).

In addition, you may pick up an Employment Application at the parking booth/main entrance (Golf Links Road) to the Zoo. You may simply return your completed application, along with your resume, etc., back to the Main Gate or to the Zoo's Human Resources office.

Please, no phone calls!  We apologize, but due to the heavy volume of applications, only those applicants who are selected for an interview will be contacted. Do not call to follow up on the status of your application

APPLICATION CLOSING DATE:
Open until vacancy filled


JANITOR
 

TYPE OF EMPLOYMENT: Seasonal Full-time

DAYS/HOURS: Actual days may vary, but generally will be Wed through Sun (9:00a - 5:30p); 40 hours per week

SALARY: $12.00/hour

START DATE: ASAP

CLASSIFICATION: Non-exempt

JOB SUMMARY:
Under the direct supervision of the Janitorial Manager, the Janitor performs all necessary janitorial duties as required. The Janitor performs these duties at one or more designated areas. Upholds the mission and values established the East Bay Zoological Society (the "Zoo") and adheres to policies and procedures as set forth by the Zoo.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  1. General office maintenance, including, but not limited to: trash removal; dusting; cleaning and re-stocking supplies in restrooms, break-rooms; sweeping and mopping floors; vacuuming; window washing; buffing floors; stripping and waxing floors; carpet cleaning.
  2. Utility work as directed by supervisor including, but not limited to moving furniture, assisting in loading, unloading and distribution of supplies, servicing of lobbies and high public use areas, servicing complaints and performing special cleaning.
  3. Ensure daily cleaning assignments are completed and that routine checks are conducted/completed to maintain cleanliness throughout Zoo.
  4. Monitor and help maintain supplies and equipment inventory as directed; keep janitor closets clean and orderly.
  5. Complete and submit accurate time/log sheets; work adjusted schedules and/or overtime as required.
  6. Maintain a safe working environment and report any unsafe conditions to supervisor. Report accidents, and any out-of-order equipment in the buildings (e.g., leaking or broken fixtures) to supervisor and/or Maintenance Dept.
  7. Read and follow label instructions on chemicals/cleaning materials, follow proper operating instructions for powered equipment, and wear required Personal Protective Equipment (PPE).
  8. Operate powered equipment typically used in janitorial operations; performing simple preventive maintenance on equipment as needed or directed.
  9. Drive Zoo carts (and other Zoo vehicles as directed).
  10. Performs other related duties as required and assigned.
  11. Demonstrates superior customer service with both internal (i.e. co-workers) and external (vendors, park visitors, contractors, etc) guests
  12. Demonstrates knowledge of, and supports, the East Bay Zoological Society's mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and codes of behavior

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

  • Ability to operate powered equipment normally found in janitorial operations
  • Ability to organize work, prioritize and follow schedules and instructions.
  • Ability to work around and positively interact with the public.
  • Ability to work effectively with little or no direct supervision, and alternately as a member of a team.
  • Active CA Driver's License with clear DMV record (ability to obtain authorization to drive from Zoo's insurance carrier).
  • Ability to lift and carry objects weighing 50 lbs or more.
  • Able to bend and twist, stand, kneel, sit, climb, walk, bend, stoop, speak and hear regularly and for long periods of time (8 hours or more)

MINIMUM EDUCATION LEVEL:

  • High school diploma or GED (or greater), due to the need to read and interpret complex instructions and manuals.

EXPERIENCE REQUIRED:

  • At least one years of formal janitorial experience.
  • Knowledge of total hard floor care, carpet care and general office maintenance preferred
  • Must be 18 years or older.

DISCLAIMER:
Please note that this job description intends to describe the general nature and level of work being performed and the people or person assigned to this job. It is not to be construed as a exhaustive list of all responsibilities, duties and/or skills required of the personnel fpr this position. The order in which duties and responsibilities are listed is not significant, and personnel may be reqired to perform duties beyond this list or outside of their normal responsibilities from time to time or as needed.

TO APPLY:
Email your resume and cover letter to pepper@oaklandzoo.org, along with:

  • 2 professional references

If you choose to apply via email, please remember to put the title of the position in your subject -- failure to do so may result in your application not being seen/forwarded to the correct party for review.

You may also download an application by going to our website http://www.oaklandzoo.org (under "Employment", where you will be able to print out a blank copy of our application form. You can then mail your completed applications to the address provided in application or FAX your application and resume to (510) 746-7175 (attn: HR).

In addition, you may pick up an Employment Application at the parking booth/main entrance (Golf Links Road) to the Zoo. You may simply return your completed application, along with your resume, etc., back to the Main Gate or to the Zoo's Human Resources office.

  • Pick up an Employment Application at the parking booth/main entrance (Golf Links Road) to the Zoo. You may simply return your completed application, along with your resume, etcetera, back to the Main Gate or to the Zoo's Human Resources office.

Please, no phone calls!  We apologize, but due to the heavy volume of applications, only those applicants who are selected for an interview will be contacted. Do not call to follow up on the status of your application

APPLICATION CLOSING DATE:
Open until vacancy filled


MEMBERSHIP SERVICES ASSISTANT (Seasonal)
 

TYPE OF EMPLOYMENT: Seasonal Part-time

DAYS/HOURS: Fridays, Saturdays and Sundays 9:00am-3:00pm

SALARY: $12.30-$13.50/hour

START DATE: As Soon As Possible

END DATE: August

CLASSIFICATION: Non-exempt

JOB SUMMARY:
This is a Spring/Summer seasonal support position for on-site membership sales. The primary responsibility of this position is to promote and sell memberships on-site to zoo visitors before they enter the zoo by tabling outside the main and lower entrances. Responsibilities will also include providing excellent customer service to current members, collecting payment for new and renewing members, and providing breaks for membership booth staff. Please note this position is required to work both Saturdays and Sundays from March-August, all holidays, and the likely addition of Fridays in June-August. The typical workday for this position will be 9:00 am-3:30 pm. This position is also required to uphold the mission and values established the East Bay Zoological Society (the "Zoo") and adhere to policies and procedures as set forth by the Zoo.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  1. Promotes Membership program through welcoming zoo guests as they arrive at the main or lower Zoo entrance, explaining member benefits and offering membership as an option for zoo entry. Engage guests as they leave the zoo, promoting membership as an option for their next visit.
  2. Checks in current members through either the main or lower Zoo entrance.
  3. Collects cash, checks, or credit cards for payment of memberships or other assigned roles.
  4. Maintains accurate account of receipts in cash register and on paper record.
  5. Maintains supplies and resources as needed.
  6. Assists with mailing and clerical tasks as needed.
  7. Demonstrates superior customer service with customers, both internal (i.e. co-workers) and external.
  8. Demonstrate knowledge of and support the East Bay Zoological Society's mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and codes of behavior.
  9. Perform other related duties as required and assigned.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

  • Outstanding customer service skills
  • High comfort level approaching and interacting with new people
  • Consistent tact and diplomacy; courteous and respectful interaction with supervisors, co-workers, visitors and the general public.
  • Ability to problem solve and show good judgment.
  • Flexible to changing priorities and urgencies.
  • Ability to work independently and within a team.
  • Ability to handle stressful situations and maintain a sense of perspective and a good sense of humor while under pressure.
  • A positive, solution oriented attitude.
  • Welcoming and friendly demeanor.
  • Must be able to work regular weekends, all holidays and occasional evening hours.
  • Physical requirements include the ability to walk the zoo grounds (including hills,) work outside in all weather conditions, and stand for extended periods of time.

MINIMUM EDUCATION LEVEL:

  • GED or High School Diploma

EXPERIENCE REQUIRED:

  • Sales and cash handling experience.
  • 1 year general customer service and/or promotions experience.
  • Clerical experience a plus.
  • Some public speaking experience highly preferred.
  • Ability to perform general computer functions.
  • Experience with the Raiser's Edge (fundraising software) a plus

DISCLAIMER:
Please note that this job description intends to describe the general nature and level of work being performed and the people or person assigned to this job. It is not to be construed as a exhaustive list of all responsibilities, duties and/or skills required of the personnel fpr this position. The order in which duties and responsibilities are listed is not significant, and personnel may be reqired to perform duties beyond this list or outside of their normal responsibilities from time to time or as needed.

TO APPLY:
Email your resume and cover letter to sarah@oaklandzoo.org

If you choose to apply via email, please remember to put the title of the position in your subject -- failure to do so may result in your application not being seen/forwarded to the correct party for review.

You may also download an application by going to our website http://www.oaklandzoo.org (under "Employment", where you will be able to print out a blank copy of our application form. You can then mail your completed applications to the address provided in application or FAX your application and resume to (510) 746-7175 (attn: HR).

In addition, you may pick up an Employment Application at the parking booth/main entrance (Golf Links Road) to the Zoo. You may simply return your completed application, along with your resume, etc., back to the Main Gate or to the Zoo's Human Resources office.

Please, no phone calls!  We apologize, but due to the heavy volume of applications, only those applicants who are selected for an interview will be contacted. Do not call to follow up on the status of your application

APPLICATION CLOSING DATE:
Open untill filled


Cashier (Operations Department)
 

TYPE OF EMPLOYMENT: Regular Full-time

DAYS/HOURS: Varies

SALARY: $12.30 per hour

START DATE: As Soon As Possible

CLASSIFICATION: Non-exempt

JOB SUMMARY:
Responsible for accurately entering admission, parking and ride fees into a POS system. Able to maintain great customer service as expected by the Oakland Zoo. Must be able to multi-task and work in a fast paced environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  1. Using customer service skills, greet each customer providing a friendly environment, by smiling and acknowledging their presence.
  2. Enter correct admission, parking and ride fees into POS system with accuracy. Return correct change to customer and always issue a receipt.
  3. Be aware of all cash & coupon promotions and routinely check expiration dates.
  4. Ensure each customer is assisted in a timely manner.
  5. Maintain a clean and orderly work area.
  6. When maximum amount of money is collected, deposit drops as necessary.
  7. Request an escort from security before coming to the classroom to cash out at end of the day.
  8. Demonstrate superior customer service with customers, both internal (i.e. co-workers) and external (vendors, visitors, customers, etc).
  9. Demonstrates knowledge of, and supports, the East Bay Zoological Society's mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of behavior.
  10. Performs other related duties as required and assigned.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

  • Ability to read, count and write accurately.
  • Must be able to communicate with customers, co-workers and management.
  • Basic math skills.
  • Must be flexible with work schedule.
  • Basic computer skills needed.

MINIMUM EDUCATION LEVEL:

  • Enrolled in high school or college
  • GED or equivalent

EXPERIENCE REQUIRED:

  • Cash handling experience preferred.
  • Previous customer service experience helpful.
  • Ability to sit, stand, kneel, walk, bend, stoop and speak regularly and for long periods of time.
  • Prior sales experience helpful.

DISCLAIMER:
Please note that this job description intends to describe the general nature and level of work being performed and the people or person assigned to this job. It is not to be construed as a exhaustive list of all responsibilities, duties and/or skills required of the personnel fpr this position. The order in which duties and responsibilities are listed is not significant, and personnel may be reqired to perform duties beyond this list or outside of their normal responsibilities from time to time or as needed.

TO APPLY:
Email your resume and cover letter to mscalzo@oaklandzoo.org

If you choose to apply via email, please remember to put the title of the position in your subject -- failure to do so may result in your application not being seen/forwarded to the correct party for review.

You may also download an application by going to our website http://www.oaklandzoo.org (under "Employment", where you will be able to print out a blank copy of our application form. You can then mail your completed applications to the address provided in application or FAX your application and resume to (510) 746-7175 (attn: HR).

In addition, you may pick up an Employment Application at the parking booth/main entrance (Golf Links Road) to the Zoo. You may simply return your completed application, along with your resume, etc., back to the Main Gate or to the Zoo's Human Resources office.

Please, no phone calls!  We apologize, but due to the heavy volume of applications, only those applicants who are selected for an interview will be contacted. Do not call to follow up on the status of your application

APPLICATION CLOSING DATE:
Open untilled filled


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