Job Openings and Employment Opportunities at Oakland Zoo

Oakland Zoo is always looking to add to our team of dedicated and hardworking employees.

A great place to work, we are strongly committed to being a workplace free of discrimination on the basis of race, color, national origin, gender, religion, age, or disability. There are a variety of employment opportunities and job openings throughout the year. Whether you like to work with animals or people; indoors or outdoors... there's something for everyone!

LEAD CASHIER SUPERVISOR
 

TYPE OF EMPLOYMENT: Regular Full-time

DAYS/HOURS: Monday through Sunday availability

SALARY: $13.00/hour

START DATE: Immediate

CLASSIFICATION: Non-exempt

JOB SUMMARY:
Lead Cashier Supervisors develop and supervise Operations cashiers to ensure Oakland Zoo customers receive outstanding and quick processing at admission, food & beverage, parking and ride area points of sale. This is achieved by having a complete understanding of the POS and Credit Card systems and supporting the Cashier team at every training level. This position also involves taking over Cashier duties as needed in extreme situations. Office responsibilities include the daily maintenance of several Microsoft excel/word spreadsheets and completion and confirmation of all daily Operations deposits. Lead Cashier Supervisors uphold the mission and values established by the East Bay Zoological Society (the "Zoo") and adhere to policies and procedures as set forth by the Zoo.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  1. Supervise department to ensure area is staffed, clean and customer service is fulfilled.
  2. Assure cashiers are providing excellent customer service on a regular basis.
  3. Assure assigned admission, parking and ticket sale booths are properly staffed and operational at scheduled opening and closing times. In the event of call off's, no-shows, etc., contact and secure replacements.
  4. Adhere to department financial plans and budgets. Maintain business excel and word spreadsheets.
  5. Assist customers with special services; i.e. gift certificate purchases, large group reservation, purchase orders, etc.
  6. Reconcile all cash drawers and safe counts; prepare bank deposits.
  7. Keep department stocked with appropriate supplies; change; register/receipt tape, bags, etc.
  8. Monitor and adhere to all cash handling policies and procedures.
  9. Monitor staff to include breaks, training, schedules and answer questions, etc.
  10. Follow all guidelines and procedures outlined in department and health and safety manuals and as set by the Manager of Operations.
  11. Demonstrate superior customer service with customers, both internal (i.e. co-workers) and external (vendors, visitors, students, parents, etc) donors and donor prospects, and volunteers.
  12. Demonstrate knowledge of and support the East Bay Zoological Society's mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and codes of behavior.
  13. Perform other related duties as required and assigned.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

  • Mathematical skills including accuracy with numbers and money.
  • Outstanding customer service skills/expertise; ability to maintain a high level of professionalism and a friendly, outgoing attitude.
  • Trustworthy and dependable.
  • Work with no little or no supervision.
  • Ability to handle stressful situations and maintain composure under pressure and exercise good judgment.
  • Ability to organize tasks and ensure timely completion of projects with strong detail to accuracy.
  • Able to bend and twist, lift, stand, kneel, sit, walk, bend, stoop, read, write, count and speak regularly and for long periods of time (8 hour shifts or greater).

MINIMUM EDUCATION LEVEL:

  • Requires AA degree in Accounting, Business or a related field. Education requirement waived with adequate previous experience as cashier and required training.

EXPERIENCE REQUIRED:

  • Cash handling and sales experience required.
  • Requires three years progressive experience in an accounting or banking environment with at least one year of supervisory experience.

DISCLAIMER:
Please note that this job description intends to describe the general nature and level of work being performed and the people or person assigned to this job. It is not to be construed as a exhaustive list of all responsibilities, duties and/or skills required of the personnel fpr this position. The order in which duties and responsibilities are listed is not significant, and personnel may be reqired to perform duties beyond this list or outside of their normal responsibilities from time to time or as needed.

TO APPLY:
Email your resume and cover letter to mscalzo@oaklandzoo.org, along with:

  • At least 2 professional references.

If you choose to apply via email, please remember to put the title of the position in your subject -- failure to do so may result in your application not being seen/forwarded to the correct party for review.

You may also download an application by going to our website http://www.oaklandzoo.org (under "Employment", where you will be able to print out a blank copy of our application form. You can then mail your completed applications to the address provided in application or FAX your application and resume to (510) 746-7175 (attn: HR).

In addition, you may pick up an Employment Application at the parking booth/main entrance (Golf Links Road) to the Zoo. You may simply return your completed application, along with your resume, etc., back to the Main Gate or to the Zoo's Human Resources office.

Please, no phone calls!  We apologize, but due to the heavy volume of applications, only those applicants who are selected for an interview will be contacted. Do not call to follow up on the status of your application

APPLICATION CLOSING DATE:
Open until filled


MAINTENANCE TECHNICIAN
 

TYPE OF EMPLOYMENT: Seasonal Full-time

DAYS/HOURS: Actual days and hours may vary, but will include weekends and holidays.

SALARY: DOE

START DATE: ASAP

END DATE: TBD

CLASSIFICATION: Non-exempt

JOB SUMMARY:
Performs routine intermediate maintenance and repairs. This position may be extended into regular full-time in future, but currently is running as a temporary position.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  1. Performs routine intermediate maintenance and repair of Zoo structures, vehicles, equipment, and irrigation.
  2. Assists Maintenance Staff with other basic tasks (e.g. inspecting devices and minor repairs, assist with construction or general maintenance and upkeep of exhibits or similar projects, change fixtures, etcetera)
  3. Performs other duties as requested
  4. Demonstrates superior customer service with both internal (i.e. co-workers) and external (vendors, park visitors, contractors, etc) guests
  5. Demonstrates knowledge of, and supports, the East Bay Zoological Society's mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and codes of behavior

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

  • Must be able/willing to read and comprehend manuals, directions, and be able to order parts for the job at hand, as required.
  • Ability to exercise sound judgment, be a self-starter and work with little or no supervision.
  • Must possess skills in the safe use of tools and equipment associated with mechanical, electrical, plumbing, and welding trades; ability to operate powered equipment normally found in maintenance operations.
  • Basic knowledge/skill/ability needed in maintenance projects/work.
  • Basic knowledge of general construction practices.
  • Ability to work effectively with little or no direct supervision.
  • Active CA Driver's License with clear DMV record (ability to obtain authorization to drive from Zoo's insurance carrier).
  • Ability to lift and carry objects weighing 75 lbs or more.
  • Ability to work outside in all weather conditions, sometimes in or around excessive dust or dirt.
  • Able to bend and twist, stand, kneel, sit, climb, walk, bend, stoop, speak and hear regularly and for long periods of time (8 hours or more)

MINIMUM EDUCATION LEVEL:

  • High school diploma or GED (or greater), due to the need to read and interpret complex instructions and manuals.

EXPERIENCE REQUIRED:

  • At least two years of formal maintenance experience.
  • Must be 18 years or older.

DISCLAIMER:
Please note that this job description intends to describe the general nature and level of work being performed and the people or person assigned to this job. It is not to be construed as a exhaustive list of all responsibilities, duties and/or skills required of the personnel fpr this position. The order in which duties and responsibilities are listed is not significant, and personnel may be reqired to perform duties beyond this list or outside of their normal responsibilities from time to time or as needed.

TO APPLY:
Email your resume and cover letter to bob@oaklandzoo.org, along with:

  • 2 professional references

If you choose to apply via email, please remember to put the title of the position in your subject -- failure to do so may result in your application not being seen/forwarded to the correct party for review.

You may also download an application by going to our website http://www.oaklandzoo.org (under "Employment", where you will be able to print out a blank copy of our application form. You can then mail your completed applications to the address provided in application or FAX your application and resume to (510) 746-7175 (attn: HR).

In addition, you may pick up an Employment Application at the parking booth/main entrance (Golf Links Road) to the Zoo. You may simply return your completed application, along with your resume, etc., back to the Main Gate or to the Zoo's Human Resources office.

Please, no phone calls!  We apologize, but due to the heavy volume of applications, only those applicants who are selected for an interview will be contacted. Do not call to follow up on the status of your application

APPLICATION CLOSING DATE:
Open until filled


GROUNDSKEEPER
 

TYPE OF EMPLOYMENT: Seasonal Full-time

DAYS/HOURS: Sun through Thurs, 7:30a - 4:00p; 40 hours per week

SALARY: DOE

START DATE: ASAP

CLASSIFICATION: Non-exempt

JOB SUMMARY:
Maintains the Zoo Grounds and Rental Facilities. Upholds the mission and values established the East Bay Zoological Society (the "Zoo") and adheres to policies and procedures as set forth by the Zoo.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  1. Maintains plants, shrubs, trees, lawns, parking areas, and public pathways.
  2. Responsible for weed abatement, and trash pick-up.
  3. Sets up for Zoo special events; also prepares and sets up for parties/meetings in rental facilities.
  4. Operates small power tools.
  5. Demonstrates superior customer service with both internal (i.e. co-workers) and external (vendors, park visitors, contractors, etc) guests
  6. Demonstrates knowledge of, and supports, the East Bay Zoological Society's mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and codes of behavior

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

  • Must be able/willing to read and comprehend manuals, directions, and be able to order parts for the job at hand, as required.
  • Ability to exercise sound judgment, be a self-starter and work with little or no supervision; follow simple instructions.
  • Must possess skills in the safe use of tools and equipment associated with landscaping and grounds.
  • Good driving skills and clean DMV record/valid Class C Driver's License (must be cleared to operate Zoo vehicles).
  • Active CA Driver's License with clear DMV record (ability to obtain authorization to drive from Zoo's insurance carrier).
  • Ability to lift and carry objects weighing 75 lbs or more.
  • Ability to work outside in all weather conditions, sometimes in or around excessive dust or dirt.
  • Able to bend and twist, stand, kneel, sit, climb, walk, bend, stoop, speak and hear regularly and for long periods of time (8 hours or more)

MINIMUM EDUCATION LEVEL:

  • High school diploma or GED (or greater), due to the need to read and interpret complex instructions and manuals.

EXPERIENCE REQUIRED:

  • No formal experience required, but previous Grounds and landscaping experience preferred.
  • Must be 18 years or older.

DISCLAIMER:
Please note that this job description intends to describe the general nature and level of work being performed and the people or person assigned to this job. It is not to be construed as a exhaustive list of all responsibilities, duties and/or skills required of the personnel fpr this position. The order in which duties and responsibilities are listed is not significant, and personnel may be reqired to perform duties beyond this list or outside of their normal responsibilities from time to time or as needed.

TO APPLY:
Email your resume and cover letter to mlacombe@oaklandzoo.org, along with:

  • Professional references preferred

If you choose to apply via email, please remember to put the title of the position in your subject -- failure to do so may result in your application not being seen/forwarded to the correct party for review.

You may also download an application by going to our website http://www.oaklandzoo.org (under "Employment", where you will be able to print out a blank copy of our application form. You can then mail your completed applications to the address provided in application or FAX your application and resume to (510) 746-7175 (attn: HR).

In addition, you may pick up an Employment Application at the parking booth/main entrance (Golf Links Road) to the Zoo. You may simply return your completed application, along with your resume, etc., back to the Main Gate or to the Zoo's Human Resources office.

Please, no phone calls!  We apologize, but due to the heavy volume of applications, only those applicants who are selected for an interview will be contacted. Do not call to follow up on the status of your application

APPLICATION CLOSING DATE:
Open until vacancy filled


PAINTER (seasonal, full-time)
 

TYPE OF EMPLOYMENT: Seasonal Full-time

DAYS/HOURS: Actual days may vary, but generally will be Monday through Friday (7:30a - 4:00p); 40 hours per week

SALARY: $20.00/hour

START DATE: ASAP

CLASSIFICATION: Non-exempt

JOB SUMMARY:
Responsible for painting throughout the Zoo, and assisting the Maintenance Staff with various other projects. This position may be extended into regular full-time in future, but currently is running as a temporary position.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  1. Paints structures and equipment throughout Zoo
  2. Assists Maintenance Staff with other basic tasks (e.g. inspecting devices and minor repairs, assist with construction or general maintenance and upkeep of exhibits or similar projects, change fixtures, etcetera)
  3. Performs other duties as requested
  4. Demonstrates superior customer service with both internal (i.e. co-workers) and external (vendors, park visitors, contractors, etc) guests
  5. Demonstrates knowledge of, and supports, the East Bay Zoological Society's mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and codes of behavior

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

  • Must be able/willing to read and comprehend manuals, directions, and be able to order parts for the job at hand, as required
  • Ability to exercise sound judgment, be a self-starter and work with little or no supervision.
  • Basic knowledge/skill/ability needed in maintenance projects/work
  • Basic knowledge of general construction practices
  • Safe utilization of tools and equipment common to the painting trade.
  • Able to bend and twist, stand, kneel, sit, climb, walk, bend, stoop, speak and hear regularly and for long periods of time (8 hours or more)

MINIMUM EDUCATION LEVEL:

  • High school diploma or GED (or greater)

EXPERIENCE REQUIRED:

  • Formal / professional interior and exterior painting skills/experience (at least one year)

DISCLAIMER:
Please note that this job description intends to describe the general nature and level of work being performed and the people or person assigned to this job. It is not to be construed as a exhaustive list of all responsibilities, duties and/or skills required of the personnel fpr this position. The order in which duties and responsibilities are listed is not significant, and personnel may be reqired to perform duties beyond this list or outside of their normal responsibilities from time to time or as needed.

TO APPLY:
Email your resume and cover letter to bob@oaklandzoo.org, along with:

  • 2 professional references

If you choose to apply via email, please remember to put the title of the position in your subject -- failure to do so may result in your application not being seen/forwarded to the correct party for review.

You may also download an application by going to our website http://www.oaklandzoo.org (under "Employment", where you will be able to print out a blank copy of our application form. You can then mail your completed applications to the address provided in application or FAX your application and resume to (510) 746-7175 (attn: HR).

In addition, you may pick up an Employment Application at the parking booth/main entrance (Golf Links Road) to the Zoo. You may simply return your completed application, along with your resume, etc., back to the Main Gate or to the Zoo's Human Resources office.

  • Pick up an Employment Application at the parking booth/main entrance (Golf Links Road) to the Zoo. You may simply return your completed application, along with your resume, etcetera, back to the Main Gate or to the Zoo's Human Resources office.

Please, no phone calls!  We apologize, but due to the heavy volume of applications, only those applicants who are selected for an interview will be contacted. Do not call to follow up on the status of your application

APPLICATION CLOSING DATE:
Open until filled


Emergency Medical Technician/Security Officer
 

TYPE OF EMPLOYMENT: Seasonal Full-time

DAYS/HOURS: Weekdays may vary, weekends and holidays are mandatory; 40 hours per week

SALARY: $15.00-$16.00

START DATE: ASAP

END DATE: Open untill filled

CLASSIFICATION: Non-exempt

JOB SUMMARY:
Responds to radio calls and provides Basic First Aid / Life Support as needed. Upholds the mission and values established the East Bay Zoological Society (the "Zoo") and adheres to policies and procedures as set forth by the Zoo. General Security and Customer Service Duties. Upholds the mission and values established the East Bay Zoological Society (the "zoo") and adheres to policies and procedures as set forth by the Zoo. This is a seasonal position with the possibility of becoming a regular/full-time position.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  1. Responds to radio calls and provides assessment of on-view situations associated with injury or illness.
  2. Provides Basic First Aid / Life Support as needed while determining whether Advanced Life Support is necessary.
  3. Contacts or confirms contact is made with Fire / Ambulance whenever Advanced Life Support is required and provides those responding with information regarding the victim
  4. Maintains supplies in Facility First Aid and Disaster Kits.
  5. Monitors Fire Extinguisher readiness, certification, and placement.
  6. Assists in developing Disaster Preparedness Plans.
  7. Locates Lost Guests.
  8. Performs weekly tours of the Zoo / Park to document Safety Hazards.
  9. Recruits and trains new Volunteer E.M.T.'s.
  10. Professionally utilizes and exercises care for a hand held radio transceiver.
  11. Extends professional courtesy and assistance to the public and other employees while immediately reporting dishonest ones.
  12. Prevents, points out, and reports illegalities and policy violations. Assists with Internal Investigations.
  13. Provides access at Zoo Entrances whenever possible while greeting and thanking Guests.
  14. Completes Daily Activity Logs.
  15. Initiates and writes Accident/Incident/Hazard Reports and various other documentation required to protect Zoo assets and liability.
  16. Conducts vehicle and foot patrols relative to opening and locking gates, Robbery Prevention, Public Safety, and Building Security.
  17. Conducts vehicle and foot patrols relative to opening and locking gates, Robbery Prevention, Public Safety, and Building Security.
  18. Participates in Rental Facility Event Security (optional).
  19. Sets and responds to alarms.
  20. Conducts, reports and logs: Gift Shop and Food Stand / Restaurant Receipt Checks, cashier ticket audits, stop sign ticket checks, lost and found items, etcetera.
  21. Performs and logs Cashier Ticket Audits / Stop Sign Ticket Checks.
  22. Conducts Employee Personal Property Checks, Food Stand Walkthroughs, and Break Room / Warehouse Checks.
  23. Performs Revenue Escorts.
  24. May serves as or relieve the Main Gate guard; assists in the control of Parking and Traffic Flow (with support of the Grounds Dept.). Places and retrieves traffic cones, temporary signs, and barriers.
  25. Monitors and reports Zoo and Employee vehicle excessive speed violations and improper or careless use of Zoo Equipment.
  26. Maintains post and vehicle cleanliness; controls litter zoo-wide.
  27. Cones off and issues rules to users of Picnic / Party Areas; clears / closes Zoo, Rides Area, Picnic / Party Areas.
  28. Finds and re-unites lost children with their parents / guardians.
  29. Demonstrates knowledge of, and supports, the East Bay Zoological Society's mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of behavior.
  30. Performs other related duties as required and assigned.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

  • Over 21 years of age.
  • State of California E.M.T. Certification.
  • Clear Police Record.
  • Must be able to problem solve and effectively read, write, and take directions in English.
  • Must agree to utilize a time clock / hand scan to document personnel arrival and departure times as well as lunch periods.
  • Must comply with a Dress Code that includes properly wearing a prescribed uniform and being neatly groomed.
  • Must have a current California Driver's License and maintain a good D.M.V. Driving Record (that satisfies the Zoo's Insurance Carrier).
  • Must be reliable, dependable, honest, courteous, and professional while ensuring confidentiality when necessary.
  • Must be available to work weekends and holidays unless otherwise authorized.
  • Able to bend and twist, lift, stand, kneel, sit, walk, bend, stoop and speak regularly and for long periods of time (8 hour shifts)

MINIMUM EDUCATION LEVEL:

  • High School Graduate or G.E.D. plus Certification referenced above.
  • Current State of California Security Guard Card preferred.

EXPERIENCE REQUIRED:

  • Patient / Customer Service experience
  • Previous Security experience preferred.

DISCLAIMER:
Please note that this job description intends to describe the general nature and level of work being performed and the people or person assigned to this job. It is not to be construed as a exhaustive list of all responsibilities, duties and/or skills required of the personnel fpr this position. The order in which duties and responsibilities are listed is not significant, and personnel may be reqired to perform duties beyond this list or outside of their normal responsibilities from time to time or as needed.

TO APPLY:
Email your resume and cover letter to bob@oaklandzoo.org

If you choose to apply via email, please remember to put the title of the position in your subject -- failure to do so may result in your application not being seen/forwarded to the correct party for review.

You may also download an application by going to our website http://www.oaklandzoo.org (under "Employment", where you will be able to print out a blank copy of our application form. You can then mail your completed applications to the address provided in application or FAX your application and resume to (510) 746-7175 (attn: HR).

In addition, you may pick up an Employment Application at the parking booth/main entrance (Golf Links Road) to the Zoo. You may simply return your completed application, along with your resume, etc., back to the Main Gate or to the Zoo's Human Resources office.

Please, no phone calls!  We apologize, but due to the heavy volume of applications, only those applicants who are selected for an interview will be contacted. Do not call to follow up on the status of your application

APPLICATION CLOSING DATE:
Open untilled filled


Accounting Clerk
 

TYPE OF EMPLOYMENT: Regular Full-time

DAYS/HOURS: Monday-Friday

SALARY: DOE

START DATE: As Soon As Possible

CLASSIFICATION: Non-exempt

JOB SUMMARY:
The Accounting Clerk provides a variety of administrative and clerical support to the accounting department. Under general supervision, the Clerk performs a variety of detailed accounting duties in accordance with standard accounting procedures. Primarily, the Clerk will assist in accounts payable, accounts receivable, payroll, credit card reconciliation, and preparing revenue reports, as well as checking and verifying data for completeness and accuracy. Work is often quantitative in nature. Upholds the mission and values established the East Bay Zoological Society (the "Zoo") and adheres to policies and procedures as set forth by the Zoo.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  1. Maintains files, including filing of general ledger journal vouchers, and other miscellaneous fillings.
  2. Prepare Operations daily revenue report with the help of controller and Accounting Supervisor.
  3. Account Receivable: Document all Operations and Education purchase orders and communicate with customers regarding due date and payment options.
  4. Maintain regular contact all departments as needed in order to obtain and convey information and/or to correct financial transactions.
  5. Assist the Controller in preparing for the year end audit. This will include filing, retrieving invoices, etc as needed.
  6. Perform operational audits as necessary and as directed by the Controller or Accounting Supervisor.
  7. Review all credit sales and prepare daily report.
  8. Reconcile all credit card sales with the bank statement and prepare batch report.
  9. Mail out vendor checks weekly.
  10. Prepare weekly use tax report.
  11. Request vendor statements and reconcile those statements at least once during the fiscal year.
  12. Maintain a high level of cooperation and be courteous with all personnel, inside and outside the department.
  13. Answer phone calls while in office and return phone messages promptly; research and respond to inquiries from suppliers and Zoo personnel.
  14. Perform other duties as required and assigned.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

  • Proficiency in Microsoft Excel and Word.
  • Ability to work independently and maintain confidentiality.
  • Ability to perform routine tasks and balance priorities.

MINIMUM EDUCATION LEVEL:

  • High school diploma; but A.A. or greater in Business Administration or Accounting preferred.

EXPERIENCE REQUIRED:

  • Mid-Level Microsoft Excel

DISCLAIMER:
Please note that this job description intends to describe the general nature and level of work being performed and the people or person assigned to this job. It is not to be construed as a exhaustive list of all responsibilities, duties and/or skills required of the personnel fpr this position. The order in which duties and responsibilities are listed is not significant, and personnel may be reqired to perform duties beyond this list or outside of their normal responsibilities from time to time or as needed.

TO APPLY:
Email your resume and cover letter to biruk@oaklandzoo.org

If you choose to apply via email, please remember to put the title of the position in your subject -- failure to do so may result in your application not being seen/forwarded to the correct party for review.

You may also download an application by going to our website http://www.oaklandzoo.org (under "Employment", where you will be able to print out a blank copy of our application form. You can then mail your completed applications to the address provided in application or FAX your application and resume to (510) 746-7175 (attn: HR).

In addition, you may pick up an Employment Application at the parking booth/main entrance (Golf Links Road) to the Zoo. You may simply return your completed application, along with your resume, etc., back to the Main Gate or to the Zoo's Human Resources office.

Please, no phone calls!  We apologize, but due to the heavy volume of applications, only those applicants who are selected for an interview will be contacted. Do not call to follow up on the status of your application

APPLICATION CLOSING DATE:
Open untilled filled.


Planning Your Visit

Explore The Zoo

Animal Care

Staff

Veterinary Hospital

Facility Rentals

Employment

History & Future Planning

East Bay Zoological Society

Contact Us

Site Map