Archive for the ‘Veterinary Care’ Category

A Visit to the Doctor: Touring Oakland Zoo’s Veterinary Hospital

by | October 30th, 2015
Oakland Zoo's Veterinary Hospital

Oakland Zoo’s Veterinary Hospital

Wouldn’t it be nice if all the animals  at Oakland Zoo could take care of themselves, leading perfectly healthy lives on their own? Of course it would.  But the reality is that zoo animals, just like us humans, need occasional help to stay healthy.  That’s where the OZVH comes in. The newly built $10 million Oakland Zoo Veterinary Hospital provides comprehensive diagnostic care and treatment for creatures both great and small. Radiology, lab work, surgery, treatment, and recovery—all phases of veterinary care can be handled within this 17,000 square foot Gold LEED certified facility. This hospital has been a dream for Zoo President,  Dr. Joel Parrott, who has been working hard to make it a reality ever since he began working at Oakland Zoo. Visiting veterinarians at other AZA institutions to learn what works and what doesn’t, he and the architectural team were able to come up with a design that incorporated the latest technologies and procedures in the most efficient manner.

Generally, our hospital is not open to the public, so the majority of zoo visitors probably don’t even know of its existence. But thanks to the Zoo’s Education Department, it’s now possible for a limited number of guests

X-Ray Facilities

X-Ray Facilities

to visit this wonderful new facility. For the past two years Chantal Burnett, our Assistant Program Director of Volunteer Services, has been leading walking tours of the hospital. In that time, these hour-long tours have become so popular that she’s had to train a team of six docents to handle the demand. I recently had the opportunity to tag along on one of these tours. Although I’ve worked at the Zoo for many years and have been there many times, I was able to learn some new things about the facility that’s been touted as one of the finest veterinary hospitals in Northern California.

On this particular tour I was in the company of some women from the Taiwan tourist industry as well as some members of the Zoo’s Marketing department. Predictably, we began our tour at the

Large Animal Treatment Area

Large Animal Treatment Area

front door. But then Chantal led us through the facility via the same route that an ailing zoo animal would follow, providing us with a unique perspective.

Our first stop was Radiology, where animals are bought in for x-rays. Housed within lead-shielded walls, separate equipment for taking vertical as well as horizontal x-rays accommodate a variety of diagnostic situations.  Of all our animal residents, only elephants and giraffes are too large to be treated here at the hospital. In those cases, the vet staff has the ability to bring whatever equipment they need to the animals’ exhibits, for a “house call.”

Then it was on to Treatment, where multiple procedures can take place simultaneously, in the two adjacent rooms. Included in this area is equipment for anesthesia, oxygen, ultrasound and animal dentistry. Skylights augment the electrical lighting; stainless steel surfaces are easily cleaned.  The large folding padded equine table can safely accommodate hoofstock of any size.  Nearby is the scrub area, where the vet staff cleans up in preparation for their work. Also located nearby are the exam kits—plastic tote boxes containing the equipment needed for work in the field.

The Hoofstock Recovery Area provides a quiet environment (straw-covered floor, subdued lighting) for recently treated

Vet Tech Reviewing Information

Vet Tech Reviewing Information

animals to recuperate until they’re ready to return to their exhibits. Down the hall, the Quarantine area allows for the isolation of animals to prevent disease transmission. As a matter of protocol, all animals coming to the Zoo from other institutions are required to be quarantined for thirty days, so this facility is often used for this precautionary purpose as well.  The heated floor and hydraulic doors make this area safe and comfortable for these animals whose stay is generally longer than those being treated for specific health issues.

Various other dedicated areas are conveniently located nearby: a diet prep kitchen to prepare all the meals for the animal guests, a pharmacy, two separate laboratories for testing and research, as well as several rooms to meet the needs of the staff: laundry room, conference room, a kitchen

Visiting Veterinary Eye Specialist

Visiting Veterinary Eye Specialist

and several private and group offices. There’s even a cozy studio apartment that allows a staff member to stay overnight to keep an eye on animals that need frequent observation or care. Everything from the solar paneled roof to the heated floors of this facility helps provide for the needs of our more than 650 animal residents.

If you’re interested in booking a tour to see this wonderful new hospital for yourself, please contact Chantal Burnett at 510-632-9525 ext 209 (Tues- Sat) or email her at Reservations are required. The hour-long tours are available on Wednesdays and Saturdays between 10 am and 12 noon. Tour fees are $20 for members /$25 for non-members. Pre-vet student groups and high school student groups are $200 per 20 students. Maximum number of guests per tour is 20. Hope to see you there!


Fragile Felines!

by | July 9th, 2015

world lion day3


Lions are the top predators within their territories; however, even they are not exempt from the pressures of the changes taking place in the world. As human encroachment into nature’s last wild places continues, the everyday struggles for lions increase. While some game parks in Africa appear to have thriving lion populations, spotting a lion in Africa outside one of these areas is increasingly rare. Without extensive human management of lion populations, these iconic cats will disappear.

Uganda Carnivore Program, located in Queen Elizabeth National Park, is one organization that is fighting to preserve African lions. Dr. Ludwig Siefert and his research assistant James use radiotracking collars to keep tabs on the small population of lions remaining in the in park. They also work with local villages to mitigate the human-lion conflicts that arise from cohabitation of lions, humans, and the cattle they both use as food.


world lion day2


Here in California, “America’s lion,” the mountain lion, continues to be a misunderstood and feared predator. However, recent legislation is beginning to positively affect mountain lions. Now, with the help of Oakland Zoo, the CA Department of Fish and Wildlife may be able to relocate some mountain lions from urban areas to remote wilderness locations. Oakland Zoo’s Veterinary Hospital is approved as a temporary housing location for such mountain lions, and the veterinary staff works closely with officers when “nuisance” mountain lions are spotted.


world lion day4


On Saturday August 22, Oakland Zoo will celebrate World Lion Day with our own special Lion Appreciation Day. From lion keeper talks to lion paw prints, there will be a myriad of activities to help you appreciate and learn more about all lions! For a preview of World Lion Day, visit






Oakland Zoo Veterinarian in Africa – Conclusion

by | March 3rd, 2015

March 1 and 2


Parting thoughts…


The journey home from QENP and Uganda takes three days, which gives me ample time to reflect on all I have seen and learned in the past 16 days. I am deeply grateful for this opportunity to travel to Uganda, work in the field alongside conservation experts, discover exotic cultures, and begin a project that may ultimately aid in saving a critically endangered ecosystem. Dr. Siefert and James will continue the fight for tomorrows, while we help from home until we return. I hope that my words from Uganda have been educational, entertaining, and maybe even a little inspirational for those of you who have followed our journey. If that’s the case, or even if it’s just because lion cubs are one of the cutest things on the planet, please be sure to visit UCP’s webpage often – maybe you, too, can give them a chance for tomorrow. Until the next visit…Cub with kob

Papa resting

Oakland Zoo Veterinarian in Africa – Part 6

by | March 3rd, 2015

Thursday / Friday Feb 26 / 27


Lights out, Africa time…


There is a bit of a time delay for this blog. As of Wednesday evening, electricity became variable: in fact, mostly non-existent, especially after dusk. No problem, I thought – my computer is fully charged and illuminated, so I can still write in the evening. Enter those pesky little insects called lake flies. The tiny, buzzing critters don’t bite or sting, but they fly around in packs of thousands, are attracted to the slightest bit of light, and are apparently generally meant to cause extreme annoyance to any human caught nearby. I dove under the mosquito net surrounding my bed in hopes of fending them off…alas, they were persistent and soon my computer screen was covered. Thwarted by microscopic insects, I gave up and attempted to fall asleep to the symphony of whirring wings around my head!


letterEven during the day, the lack of electricity renders sample processing impossible, and prevents Dr. Siefert from printing the letter of support for the community Chairman to sign. Africa time again. Nobody knows when the electricity will return, so Dr. Gottfried and I spend Thursday at the lodge, taking advantage of its’ electricity (the lodge is the only building nearby with a generator). After several hours of surfing the web and reading, we begin chatting with Ugandan waiters Morris and Daniel. They are interested especially in the American system of government and American marriage customs. We learn that there are many language dialects spoken in Uganda, each so unique that tribes living only a few miles apart cannot understand each other. Marriage is a bit different as well. Apparently if a woman in a marriage is infertile, the man immediately takes a new wife!


At 5pm, James calls. “Where might you be?” he asks, as he is suddenly ready to go lion tracking. This evening, we track in the burned crater area and, not surprisingly, find no lions. With nothing to eat, the lion prey have vacated this large part of the park. James again discusses Ugandan politics as he drives toward a village. Apparently we are meant to look at crafts in the village this evening. We are ushered into a small, dark brick building containing several women, a sewing machine, and yards of beautifully patterned cloth. The women here are also partially supported by UCP, so we purchase 12 yards of fabric, at the bargain price of 35,000 shillings ($13). At least we have made a monetary contribution to the community today, despite the electrical setback!lots of crafts


We think we know “Africa time,” by now but Friday redefines this phrase. Dr. Siefert and James arrive at 9:30 with grand plans for the day. We are to pick up crafts from the women’s group, take the letter to the Chairman to sign, take another letter to the UWA Conservation Manager to sign, run a few errands in Kasese town, and try to get some more lion and kob samples. Simple, right?

James calls a representative of the women’s group, “the old lady,” who tells him that the crafts are in the village. Meanwhile, Dr. Siefert speaks with a different representative of the village, Jane, who says they are at her home. Several more phone calls ensue, agitation becoming evident, and it is finally decided that we are to meet in the village. Crafts are finally picked up and bought…2 hours later. And thus the day will go. By 4pm, the outside temperature has risen to the mid-90’s and we have been in the vehicle for 6 hours, still awaiting the two letters of support for UCP grant funding. There will be no lion tracking today.


At the end of the day, exhausted, dusty, and sweaty from 8 hours in a truck, we have accomplished most of the objectives and feel thoroughly indoctrinated into Ugandan cultural habits. Our hostel waitress, Kyria, serves us our final Ugandan meal of grilled whole fish, matoke (plantain), posho, boiled potatoes, rice, and tomato sauce, a perfect end to an imperfect day…then, surprise… the electricity is off and the whirring wings begin again…

Oakland Zoo Veterinarian in Africa – Part 5

by | February 27th, 2015

Wednesday Feb 25

Communication challenges…


This Wednesday morning we accompany a young American couple on their lion tracking adventure. Dr. Siefert is not available for this trek, so while Dr. Gottfried and I narrate and answer questions, James looks for the lions. Obviously we have learned much about the lions and the park ecology – maybe we have a future in eco-tourism?Cub and yawn


We return to the sight of the water buffalo kill, where we have again picked up Sharon’s signal. The buffalo carcass is reduced to mere bones with tiny bits of flesh, and no fewer than 15 white-backed vultures are scavenging the remains…there is no waste here in the park. Sharon and the cubs have moved up the hill and are out of sight in the thick tangle of thorns and low brush. It has become too treacherous for navigation by 4-wheel drive and we must turn back.Vultures


Though the morning has yielded no samples for our study, we have successfully located several more lions. More importantly, we have conveyed a wealth of information to some very receptive park tourists. Hopefully this morning has had an impact on them – now they can not only say they have seen lions, but they understand a little more about complex conservation issues.


This afternoon’s communication challenge seems more daunting. We return to the community visited a few days ago, where we paid part compensation for a calf killed by a leopard. Today, Dr. Siefert will present his ideas to move the community forward, and solicit a letter of support from them to apply for grant funding for these improvement projects.


The community meeting takes place on a few rickety wooden benches placed on the dusty ground underneath a tree. The chairman of the community, Eliphaz, and 10 other high-ranking community members are present. Several other men wander in and out, standing quietly behind the benches as Dr. Seifert talks. He attempts to establish himself as “not the police, not the UWA,” but someone who has the interests of wildlife and the community in mind. He describes how his own family in Germany re-established their financial stability following the “misery” of WWII using a combination of agriculture, animal products, and forest eco-tourism, including a pub and restaurant. His point is that this community can also be more successful financially by utilizing similar ideas.


The most pressing need is for construction of proper corrals for the livestock – made 9 meters tall, with wire fence material and weather-resistant poles, surrounded by a second bio-fencing barrier made of the invasive thorny bushes so prevalent throughout the park. Dr. Siefert introduces the concept of “zero grazing” by which livestock are fed on smaller fenced pastures with grasses cultivated by the community, leaving the park grasses available for wild prey species. Not wanting to leave anyone out, he proposes creating sport-fishing eco-tours for the fishermen in the community, and describes accommodations necessary for that industry.


Finally, one man breaks his silence, and Eliphaz translates for us. The community members would like to comment and are becoming impatient! I have the impression that Dr. Siefert’s ideas are a bit overwhelming. They agree that proper livestock pens are essential, but balk at the idea of shared community pens. They argue that people need to be able to check their livestock throughout the day while at home, there is too much potential for disease transmission, and someone would have to be paid to maintain the outside perimeter wire and bio-fence. Dr. Siefert nods, as if understanding, but reminds the group that community pens are more reasonable given UCP’s limited funds.Tail


After a lively discussion, the community decides that they will only agree to support construction of a separate pen for each family, even if that means waiting indefinitely until the funding is available. Dr. Siefert reluctantly consents, requesting cost estimates to be available tomorrow when we return with a letter of support for them to sign. We close the meeting with my statement as a representative of Oakland Zoo, and shake hands again. A woman who has been silent throughout the meeting speaks up, saying that she is happy for the help, unless we are the ones who brought the leopard to the village.


We drive away with mixed emotions. Dr. Siefert’s ideas have been received and discussed honestly, yet in the end, there is always suspicion. He is baffled by the accusation that he (or we!) moves leopards around the park. I try to understand the resistance to change and improvements in the community, and wonder how best to resolve this communication challenge…

Oakland Zoo Veterinarian in Africa – Part 4

by | February 24th, 2015


Monday / Tuesday Feb 23 /24

Research routine…


Our final sample processing experiment over the weekend is successful (no more melting plastic!) and we have now settled into a daily schedule. Early in the morning we track lions, then return to the lab for sample processing, recording data and writing. Late in the afternoon, we are again in the field to track the felines. These are long, satisfying days – and hardly what can be considered routine!Cub on back


On Monday morning, we spend several hours tracking Lena’s group, which consists of 9 adolescents, Lena (the lioness), and her 3 very young cubs. We are privileged to observe lion group dynamics – play, head butting, rubbing, marking, running, and vocalizing! One of the mature males, Rudi, appears interested in the group, following and occasionally vocalizing to them, but keeping his distance.Cub posing


Suddenly, as we follow Rudi near a herd of water buffalo, we hear a human scream in the distance. James exclaims, “Lena’s killing someone!” and Dr. Siefert rushes our vehicle toward the scream, with James shouting directions. Luckily, when we arrive on the road, at the origin of the scream, three men are standing by their motorcycles, very shaken but unhurt. Apparently, Lena chased them when they drove around the corner – she was hiding in a thicket with her cubs, trying to find food for them. We advise the men not to attempt to pass Lena again and contact the UWA to inform them of the incident in hopes they will close the road to motorcycles until Lena moves away.


Feeling a bit more somber at the reminder of the ever-present potential for lion-human conflict, we continue to watch Rudi and the group of lions until we receive our “black gold” fecal reward! With the morning’s samples safe inside plastic bags, we drive back toward the lab. We have yet to find the other two big males, Papa and Omukama, so Dr. Siefert continues to track. Just as we re-enter the park, we hear a steady beep – Papa is nearby. Buried deep in the thickets and thorns, he is resting, but looks thin, as if he has not made a kill in several days. We drive away and are again rewarded for our tracking diligence – in the fork of a tree sits a solitary, shy leopard!


Tuesday dawns with similar goals: to find some lions, obtain some fecal samples, and process them. We first find Papa near the same spot as yesterday afternoon. No fecal sample nearby, but as we drive out of the park, we find a lion deposit on the side of the road…our luck continues! James pulls out the antenna for tracking and soon we have Sharon’s signal. She has moved to a far corner of the park, in very difficult, hilly, thorny terrain. James feels that this behavior is highly unusual. As her signal becomes stronger, her reasoning becomes clear. The trees ahead of us are full of vultures, obviously hoping for some scraps from a lion’s dinner.


Sharon on killWe drive cautiously, windows shut completely, as an eviscerated water buffalo comes into view. Sharon the lioness is hiding in a large thicket just behind the kill, staring at us warily. Her cubs are several hundred yards away, stomachs bulging, relaxing in the warm sun. Unfortunately, it seems that we are too early in the digestive process to obtain samples, so we make a plan to return later in the evening.


It has cooled off significantly this evening, and I must pull out my lucky long-sleeved purple field shirt. James tests our navigation skills as we drive towards Sharon’s group. Using an old tree and a mountain peak, we are able to accurately choose the turn off the road, and follow our path from the morning through the savannah, with a bit of help from James. As the sun begins to set, several of the cubs emerge from their afternoon naps and present us with two more samples. We find Sharon at the kill site, consuming her evening meal, expertly butchering the remaining meat with her razor sharp teeth. My lucky shirt seems to be working…or it’s just another routine day of research!