Pachyderm Podiatry
by | April 13th, 2013

I recently attended the 2013 Elephant Care Workshop at the Phoenix Zoo. The Workshop is put on by the zoo’s highly

Indu, one of the three beautiful Asian female elephants of the Phoenix Zoo.

Indu, one of the three beautiful Asian female elephants of the Phoenix Zoo.

dedicated and compassionate elephant staff, as well as their partner Alan Roocroft who operates Elephant Business, a small elephant management consulting company. There were several keynote speakers, besides Alan, who covered topics from tusk and oral care to elephant diseases and radiographs. The focus of the workshop was foot care, which involves several issues, such as disease and abscesses, tool care and use, foot anatomy, habitat complexity and interaction, and exercise. When talking elephants, there are a multitude of things that are important when it comes to their health and well-being, but the care of their feet is at the top of the list. Foot disease and related issues are the number one reason for death in captive elephants. As Alan says, “foot care should be a culture at your facility”. I took away several important key facts from this workshop and I’d like to share them.

To provide elephants in captivity with everything they need is providing them with health and well-being physiologically, physically, and psychologically. If one of those three is off than the others don’t work as well, or at all. What I learned during our

Jessica, one of the five dedicated Elephant Keepers, giving the daily pedicure at the Oakland Zoo.

Jessica, one of the five dedicated Elephant Keepers, giving the daily pedicure at the Oakland Zoo.

lectures and discussions in the workshop is that a healthy mind equals healthy feet and vice versa. But what does it take to create a healthy mind and in turn healthy feet? Three basic things: firstly, the philosophy of the institution. We are fortunate that our management prioritizes elephant care and understands that foot care is a priority during the daily routine. Each day the keepers spend up to four hours working with the elephants on daily husbandry and training. If there is not trained competent staff as well as elephants along with sufficient time, then the elephant’s needs cannot be met.

Secondly, a basic understanding of an elephant’s natural history and biological needs is required. This seems so simple when thinking about it . . . spacious facilities, dirt, mud, browse, grass, varied terrain, social groups . . . the list goes on and on.  We need to create complex environments and interactive habitats or else the elephants mind is not stimulated. If the mind is not stimulated then we end up with inactive, overweight, and arthritic elephants. Our goal should be to get the elephants moving, which means exercise is key. Elephants need space to move, but they also need a reason. Encouraging movement through spreading food ten times a day, hanging browse far and wide, providing acres of grass to graze from, are a few of the reasons our elephants at Oakland Zoo get their exercise. Besides exercise, we need to provide them with stimulation through reaching, digging, mudding, climbing different terrains, stepping over mounds of sand, stripping bark off of logs, etc. These are all ways they use their feet and stimulate healthy blood flow.

M'Dundamella atop the hillside grazing.

M’Dundamella atop the hillside grazing.

Lastly, imagination is the third factor that ties everything together. If a facility has the right philosophy and vision then they can create facility design that meets the elephant’s needs through the right imagination. When Oakland Zoo expanded the elephant exhibit in 2004, we did it with little funding because that’s all it took. We expanded the space by four acres, three of which were irrigated and seeded creating the opportunity for grazing, again a basic biological need of an elephant. Besides having the proper facility design, the keepers work on daily enrichment such a cutting fresh grass and weeds, but also on weekly enrichment such as hanging puzzle feeders on a pulley system, or stacking large tires and planting thirty foot logs for pushing over. As their caretakers, we need to provide them with the basics and more, and also provide them with the opportunity to create behavior chains. A behavior chain is a series of behaviors that occur simultaneously and instinctively. Time after time, I have observed Lisa elephant go for a swim, get out of the pool and dust with a dirt pile to dry and protect her skin, and then scratch on a large planted log (typically after elephants get wet and muddy, they get itchy, so they prefer to scratch). This would be an example of a behavior chain, but would not be possible if Lisa was not provided with any of these things. Enriching elephants is a huge challenge and I’ve always thought, how define enrichment for elephants when so many of these things are basic needs.  Browse and dirt and grass shouldn’t be enrichment, it should be standard.

Donna dusting to keep her skin protected.

Donna dusting to keep her skin protected.

Unfortunately many facilities, particularly circuses, cannot meet the physical and psychological demands of elephants. Being confined to small spaces, inactive and stagnant for hours standing on concrete equals inactive feet. Inactive feet means devascularization of important tissue that would normally be flowing with circulation. When tissue dies it becomes necrotic and infected, which causes an abscess in the foot. If infection reaches the bones in the feet, which are very close to the toenails, and causes osteitis, then the chances of survival are slim. Besides abscesses, arthritis is also another highly common ailment in elephants. Arthritis has many causes such as inactivity, stereotypic behavior such as swaying, obesity, and injury. Inactivity caused by sterile environments, can in turn cause abscesses and arthritis which can therefore cause altered body conformation which is very important in elephants. Elephants have pillars for legs which they need to support their weight. These legs stand almost directly underneath them, and their body weight is distributed by the midline sixty percent in the front, and forty percent in the back. If one thing is wrong, this whole system may be compromised. Depending on which leg or foot is injured, the whole weight distribution will be shifted to compensate for the issue, which in turn will have long term consequences and further health issues.

One of the most important lessons I have learned from my mentors in being an elephant keeper is to know what your elephants are doing and know what they’re going to do. We need to continually expand our knowledge about the elephants that are in our care and we can do that through learning and witnessing their natural behavior in the wild, as well as observing their behavior in captivity. As an elephant keeper, our responsibility does not turn off when we go

Osh browsing.

Osh browsing.

home. The elephants’ behaviors don’t just come to a halt when we leave them for the day. Therefore, we should know what they do during the entire twenty-four hours of the day. At Oakland Zoo, our elephants are observed during the day by a team of ten volunteer observers; they are recorded at night during the winter time in the barn, and are watched for two full nights a month when they sleep outside during summer months. Through these observations we have been able to alter our management to best suit their needs. We also have collected hundreds of hours of data to help us define the elephants’ behavioral activity budget as well as how far they travel in a day, which is very valuable information that determines important decisions about their care.

I was fortunate to attend this workshop and have the opportunity to absorb as much knowledge as I could; moreover, I came home and share that knowledge with my fellow keepers. I was also fortunate to meet a group of fantastic elephant keepers from around the country, and even the world! Thanks to the Phoenix Elephant Crew for putting on such a wonderful workshop.

Come join us for our 17th annual Celebrating Elephants Day in memory of Pat Derby, co-founder of the Performing Animal Welfare Society. On May 17, you can listen to a lecture by keynote speaker, Ed Stewart, co-founder of Performing Welfare Society. While dining on wine and h’orderves, you will have the opportunity to bid on lovely auction items to help support the Amboseli Trust for Elephants in Kenya; a forty year research project led by world-renowned elephant researcher Cynthia Moss. For the family event, come out to Oakland Zoo for daytime fun on May 25, to see the elephants get their daily pedicure, watch Circus Finelli an animal free circus, get your face painted, and create special enrichment just for the elephants. For more details please visit our Celebrating Elephants page on www.oaklandzoo.org.

Three Months at Oakland Zoo
by | April 11th, 2013

This week, I worked on social media, posted my week twelve blog post, and launched Oakland Zoo’s Pinterest account. Researching, creating, launching, and managing a Zoo Pinterest account was one of my original internship duties and objectives. This was a great idea because it will be something I can use on my resume, in my career portfolio, and it is a pinterest2really great asset to leave behind at the Zoo. Managing the sun bear cam came in handy this week as well, when a customer called to inform us how much he loves our sun bear cam and that the camera was pointing away from the bears. As one of my pre-determined responsibilities, I was able to go in and re-position the web cam. That was a really neat thing to be able to do and I am so glad to hear people are enjoying our sun bear cam.

A big highlight of my week was attending an hour long webinar about Pinterest that my supervisor brought to my attention. This webinar is something that I would not have the chance to participate in if it weren’t for being a part of the Zoo. Continuing on, I also had the opportunity to sit in on a Development meeting regarding the California Project. I learned so much watching a virtual piece that was designed to promote the project to potential donors. I also received great insight about the duties of the Development Department and what a day in their position is like. I love how many opportunities I have been given to expand my professional development while here, both internally and externally.

Besides social media and public relations, I was able to mingle with colleagues as we celebrated major milestones such as an employee anniversary and a celebration for a bride-to-be. This of course included delicious food that I chose to enjoy once again. Having these gatherings once in a while has been nice and has really reinforced the sense of everyone being my Zoo family.

I was able to take advantage of downtime in the office at the beginning of the week to take a walk through the Zoo and reallyfox remember and enjoy the amazing place that I work at every day. As an added plus, I saw a wild grey fox and a few wild deer roaming the property. Walking into the Zoo in the morning and seeing Nikko, our white-handed gibbon, literally just hanging out or swinging, brought a big smile to my face too. Not too shabby of a place to intern, right?

Another week is in the books. I’ve passed the three month mark and am nearing the end of my time here at Oakland Zoo as the Marketing Intern. Time sure has flown. I have two exciting weeks left. Let’s see what else I can learn and do in that time.

Week Twelve
by | April 2nd, 2013

This week was very heavy with social media activity. With the Grand Opening of Animales de los Arboles and Feast for the

4-2-2013 11-43-52 AMBeasts event, there was a lot to promote and I really wanted to engage the community. I originally set out with a goal to reach 12,000 Facebook fans, but then got to thinking about the elephants (because of Feast for the Beasts), and came up with a Facebook contest to guess how much Osh, our bull elephant weighs. I knew elephants weigh between 12,000 and 14,000 pounds, so I wanted to incorporate that with the Facebook fans. I learned that Osh weighs 12,300 pounds and decided to make that the new goal number for Facebook fans. I named it Operation Osh. Although we came up short, it was still a fun idea and I enjoyed running with it.

I spent most of Tuesday helping out with Spring Break ZooCamp and Sun Bear’s class. Who is Sun Bear you might ask? Well, the Education staff that work ZooCamp all have an animal name. The staff member that I was working with was named Sun Bear. This helps ZooCamp kids remember which group they are in and who their leader is. I joined the kiddos as they were watching warthogs tear open their surprise boxes (animal enrichment), then proceeded to walk to a select few animal exhibits, learned and even taught some animal facts, spent time acting like different animals in the meadow for play time, attended an animal close up with two of our education hedgehog ambassadors, and helped the kids with their very own hedgehog craft in the afternoon. Afterwards, I hiked back through the Zoo to the office to catch up on emails and to-dos for the remainder of the day. I had a good time at ZooCamp and really enjoyed being outdoors and active, but let me tell you… those five-year-olds wore me out and this desk job is making my legs rusty.

I sent press releases over to our web specialist to load up on the website and uploaded pictures to flickr of our new exhibit and animals. I also spent some time doing out of the ordinary projects such as editing and making additions to the Zoo’s history information page on the website. By taking the time to actually read through the rich history, I learned a lot about the organization. I also helped Amber with some miscellaneous tasks for the Feast for the Beasts event as well as the Zoo’s annual fundraiser in June, Walk in the Wild. I kind of like being a ‘helper’ like this. I get to do several tasks for a few different people/departments, and that seems to work for me. It keeps things interesting and keeps me learning for sure. I feel I have always been the jack of all trades and master of none, so doing a variety of tasks keeps my day exciting. With that being said, I am convinced that being able to wear multiple hats is not only a talent, but also a necessity in today’s world.

grand opening

I attended and assisted with the on-site Grand Opening of Animales de los Arboles on Thursday and then spent Friday looking at and sharing all the great media coverage with our online social media sites.

Week Eleven
by | March 29th, 2013

I started off this week being the main contact for Earth Day related items since the Director of Conservation had an out of office conference to attend. This means I was responding to emails and calls with several different organizations to ensure that everything is in place for our upcoming event. In addition, I worked on the previous two weeks’ blog, followed up with Animal Management for information to go with a few upcoming press releases, and then was able to use that information to re-work it into the most important and interesting key points in the press releases. In between press releases and Earth Day items, I continued to monitor and update Oakland Zoo’s social media platforms.

2013-03-20 15.00.33Out of the ordinary highlights of the week included not one, but two field trips, and a few snack and celebration breaks. The field trips consisted of wandering off to Fenton’s Creamery to pick up five amazing flavors of ice cream for the office staff to enjoy for Amber’s (Manager, Special Events) birthday. Nicky (Senior Manager, Marketing/PR) and Theresa from Membership also had birthdays with delicious treats over the past week. Thank you ladies for having birthdays and for allowing us to celebrate with you. To top it off, Dan, in Maintenance also dropped off homemade blueberry muffins for us to enjoy. Due to all these goodies being consumed, there is now a joke about Oakland Zoo’s ‘fifteen,’ similar to the ‘freshman fifteen,’ where you gain fifteen pounds in your first year. Looks like I’ll have to schedule more walks through the Zoo to burn off those extra calories or tell people to stop celebrating birthdays…but what fun would that be?

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The next field trip came after a week’s worth of assembling press kits to highlight the Grand Opening of a new exhibit, Animales de los Arboles, and that was simply to the post office in San Leandro. The press kits were sent out to over one hundred journalists in the Bay Area and included a copy of the press release, a package of chocolate Cadbury eggs, and a gummy tarantula tied together with a little card with facts about the new exhibit and animals. The coati’s favorite treats are tarantulas and bird eggs, hence where the idea for the press kit goodies came along. Assembling the press kits took some time, but the end result was really nice. Who wouldn’t like to get a little surprise envelope with goodies and an announcement from their local Zoo? I think press kits are great and the work put into them will pay off.

Last, but not least, I was able to spend time assisting a service group and individuals with special needs; they came to the Zoo for a special giraffe feeding with Lead Keeper, Amy Phelps. The children who were in wheelchairs were able to go behind-the-scenes and feed a giraffe by raising their arm up with food, and the giraffe would bend over to gently grab it from their hands. The kids were ecstatic and the giraffes were pretty happy with their treats. This was a very cool thing to be part of, even just to watch. I am so proud to work for an organization that will go above and beyond to make special experiences like this happen.

Weeks Nine and Ten of a Marketing Intern
by | March 25th, 2013

As you may have noticed, things have definitely been picking up around the Zoo. Blog posts about my internship experience have been put on the back burner, but not forgotten. The past two weeks have been full of every day marketing type tasks such as writing and distributing press releases. The job doesn’t end once these stories get sent out however. For meerkat crowdexample, the meerkat pups were announced and for a few days, Nicky (Marketing/PR, Senior Manager) and I were busy responding to calls, emails, and visits for pictures and videos of the meerkats that media wanted to share with their network. In fact, The Huffington Post and Good Morning America even called about sharing Oakland Zoo’s baby meerkats. That is exciting and rare for us to get that kind of exposure. The power of media is amazing.

In addition, I have been handling Earth Day e-mails and other related tasks. The main focus right now has been securing outside participant groups to attend the event (happening on Saturday, April 13, 10:00am-3:00pm). It has been rewarding to have participants say ‘yes’ and sign up to table at Earth Day, whether they are returning participants or new comers. I have also been updating the spreadsheet as responses come through.

I was able to attend the weekly marketing department meeting that I haven’t been to in a few weeks and found it very beneficial on many levels. It is great to discuss projects, set goals, and overall catch up on pertinent things that are going on within the organization and with my surrounding department/team.

Other daily agenda items have consisted of calendar listings on the website, other website concerns, follow up with media contracts and agreements, and of course, social media activity. A new social media platform for Oakland Zoo is being explored and is in the process of being created by yours truly, so stay tuned for that.

All that aside, probably one of the most valuable parts of the past two weeks as an intern, were the lessons I learned, on a work level, as well as on a personal level. A situation happened at work that caught me off guard. It challenged my view and made me take a step back to think through some things, but served as an excellent eye opening moment. I handled everything the best I could with what knowledge and experience I had, but I also used the opportunity to seek guidance from those around me. I am in a very lucky position to have many experienced professionals working around me that I feel comfortable going to for advice. I heard some of the same key points from all of them, but also different suggestions, all of which I found reassuring and uplifting. It was a tough lesson to grasp, but one that needed to be learned as a young professional new to the career world.

In addition to expanding a skill set in an internship, learning life and work related lessons are substantial to the growth of any individual. Skills and knowledge can take me far in life, but lessons and experience is what will prepare me for the next challenge that arises, which will aid in my overall success as a professional and individual.

Spring is in the Air
by | March 18th, 2013

With spring around the corner, mating season is picking up and the Zoo family is starting to grow. In the past month, Oakland Zoo has welcomed four new kids, three pups, a blue-bellied roller fledgling, and some blue spiny lizards, all of which have been born here at the Zoo.

Wait, whose kids are being kept at the Zoo? Well goat kids, of course. New comer goat resident, Annie, was in need of a home, so Oakland Zoo took Annie in to join the rest of the trip (group of goats). Zoo staff knew little about Annie’s history, Jeffrey and Cowboybut soon found out she was expecting. Oakland Zoo doesn’t normally breed goats because so many are already in need of homes. It’s very common for a goat to have one, two, or even three babies, called kids, but with much surprise to staff, Annie gave birth to four healthy kids. These are the first kids born at Oakland Zoo in over fifteen years. They have been a joy and a big hit to have around, and they are sure to bring a smile to anyone’s face. There are two boys and two girls named: Jeffrey, Cowboy, Maggie, and Norma Jean.

Next, the announcement came that three meerkat pups were born. This is also very exciting for the Zoo, since this is the first successful litter of pups in over a year. Since the meerkat mob has such an interesting hierarchy structure and infanticide is not uncommon, zookeepers have been keeping their distance when observing the mob. The pups do have names that are African in origin: Ayo, meaning joy, Rufaro (happiness), and Nandi (sweet). The mob is doing well and there are now a total of eight meerkats at Oakland Zoo. Keep your eyes open for these adorable six-week-old pups all over the internet, People Magazine, and even Good Morning America. Make sure you come out in person to take a look before they grow as big as the adults.

With all the fuzzy cuteness, one can’t forget the reptile and bird newborns as well. In the Aviary, two adult blue-bellied rollers gave birth to a baby. Blue-bellied rollers will eat flying insects in the wild, but get to enjoy a much more diverse diet at the Zoo that includes mealworms, crickets, hardboiled eggs, baby mice, and even small reptiles. They are often spotted in pairs and will nest in holes found in trees. Fledglings are able to fly within about four weeks. This lil’ one is doing well.

In the RAD room, there are more blue spiny lizards to add to the reptile family. This creature is very fascinating. They are ovoviviparous, which means that the mothers have eggs, but they do not get laid. Instead, the eggs stay in her body until they are ready to hatch, which then results in live birth. Once the male lizards mature, they will develop blue patches on their bellies and on the underside of the neck. This lizard is from the Southwest region of the US, but is closely related to the Western fence lizard, which can be found all over the Bay Area. Something that guests will often see on exhibit are the males displaying to the females by showing off their blue belly patches and bobbing their head. Another interesting fact about all reptiles is that their sex is determined based on which the temperature of the egg is incubated at, like mentioned in the spotted turtle hatchings blog a couple months back. Due to this, we know that most of the babies at the Zoo are male. Did you know Oakland Zoo has had over 200 blue spiny lizards born here since 2007? Where do they all go you ask? The answer is some stay here and some go to other AZA zoos and facilities across the US and Canada. There is much time and research that goes into this transfer process, but it has been very successful for the animals and organizations involved.

So there you have it – an update of the Zoo’s most recent baby bonanza. Make sure to stop by and visit soon before they grow up. You can also see pictures, videos, and new updates of the baby animals and all that Oakland Zoo is doing on Facebook, Twitter, YouTube, and Flickr.