Seasonal Part-Time Employment
Schedule and Salary
Days: Saturdays, Sundays and Holidays
Hours: 9:15 am – 2:15 pm
Salary: $13.25 per hour
Application Deadline: Open until filledHow to Apply
This is a part time position for on-site membership sales. The primary responsibility of this position is to promote and sell memberships on-site to zoo visitors before they enter the zoo by tabling outside the main and lower entrances. Responsibilities will also include providing excellent customer service to current members, collecting payment for new and renewing members, and providing breaks for membership booth staff. Please note this position is required to work both Saturdays and Sundays, all holidays, and our ideal candidate would be available for some weekday shifts. The typical workday for this position will be 9:15 am – 2:15 pm. This position is also required to uphold the mission and values established the East Bay Zoological Society (the “Zoo”) and adhere to policies and procedures as set forth by the Zoo.
1.Promotes Membership program through welcoming zoo guests as they arrive at the main or lower Zoo entrance, explaining member benefits and offering membership as an option for zoo entry. Engage guests as they leave the zoo, promoting membership as an option for their next visit.
2.Checks in current members through either the main or lower Zoo entrance.
3.Collects cash, checks, or credit cards for payment of memberships or other assigned roles.
4.Maintains accurate account of receipts in cash register and on paper record.
5.Maintains supplies and resources as needed.
6.Assists with mailing and clerical tasks as needed.
7.Demonstrates superior customer service with customers, both internal (i.e. co-workers) and external.
8.Demonstrates knowledge of, and supports, the East Bay Zoological Society’s mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and codes of behavior.
9.Performs other related duties as required and assigned.
High school diploma
Please note that this job description intends to describe the general nature and level of work being performed the people or person assigned to this job. It is not to be construed as an exhaustive list of all responsibilities, duties and/or skills required of the personnel for this position. The order in which duties and responsibilities are listed is not significant, and personnel may be required to perform duties beyond this list or outside of their normal responsibilities from time to time or as needed.
P.O. Box 5238
9777 Golf Links Road Oakland, CA 94605
© 2017 Oakland Zoo. All rights reserved.