Program Director, Family and School Outreach

Year-Round Full-Time Employment

Schedule and Salary

Days: 4 Days a Week (TBD) 1 Weekend Day

Hours: 8:30 am - 5:00pm

Start Date: Immediately

Salary: DOE

Classification: Exempt


Application Deadline: 12/15/17

How to Apply


The Program Director for Family and School Outreach develops and manages all aspects of pre-K – 5 school programs, including ZooSchool, ZooMobile and Wildlife Assembly, as well as family programs such as overnights, Zoovie Nights and Scout programs. This position contributes to Education Department strategic planning, and manages the design, development and pilot testing process for creating program-specific curricula for schools and families. Is also responsible to create new strategies for increasing revenues and ensuring that school and family programing is of the highest quality and represents research-based innovations in STEM education. This position assumes a very strong leadership presence within the Education Department, and is responsible to support the Managing Director and other Program Directors in communicating and building support for the Education Department mission, vision and STEM pedagogy. Usually oversees 6-7 direct reports among the Education Specialists, as well as closely supervising Program Coordinators for Evening and Overnight Adventures and A.R.T. Programs (direct reports). Supervises and trains education staff in school- and family-based best practices in teaching, interpretation and program delivery, and presents programs to visitors and others. Develops and manages all budgets related to ED’s family and school programs. Oversees ED programs database and generates reports and advice based on data analysis. Manages OZ website calendar updates, manages and creates Eventbrite pages, has a strong working knowledge of the Outlook Calendar in coordination with the Reservations Associate, purchases supplies to support programs, coordinates with other departments within the zoo and organizations outside the zoo. Position is approximately 20% teaching. 1.0 FTE


  • Prepare and deliver/teach all Education programming (PreK – 12) in an informative, safe, engaging, and high-quality manner. Programs include, but are not limited to: Birthday Parties, ZooMobiles, ZooSchool, Wildlife Assemblies, Scout Badge Workshops, festivals and family events, field biology classes and workshops, etc., both on-site at the Zoo and off-site in other venues.
  • Follow animal protocols and maintain Animal Handling certifications as needed
  • Maintain positive attitude and collaborative working relationships with volunteers, co-workers, program participants, and internal and external customers
  • Demonstrate superior customer service with vendors, visitors, students, parents, etc
  • Demonstrate knowledge of, and support the East Bay Zoological Society’s mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and codes of behavior
  • Actively pursue expanded and new partnerships with formal and informal science/conservation organizations, museums, community organizations and groups, etc.
  • Contribute to writing proposals for new work and funding
  • Strategic program and curriculum development
  • Market Education Department programs and events across multiple media
  • Manage and help develop program budgets
  • Contribute to writing proposals for new work and funding
  • Supervise direct reports (Education Coordinators, Assistants, Education Specialists) 
  • including contributing to performance evaluations as needed
  • Perform other related duties as required and assigned


Required Capabilities

  • Background in biology, environmental science, conservation, or ecology 
  • Background in curriculum development required
  • Knowledge of Next Generation Science and Engineering Standards
  • Knowledge of plant and animal wildlife, and current conservation issues
  • Project management skills required.
  • Highly organized, detail-oriented
  • Facility with program data collection, interpretation and analysis
  • Ability to handle and present small, wild animals in an engaging, safe, educational format
  • Friendly, energetic, positive and open manner; good rapport children
  • Must be able to walk moderate hills and be on feet for 60 minutes at a time
  • Excellent oral (including public speaking) and written communication skills
  • Excellent classroom management and discipline skills
  • Ability to handle stressful situations and maintain a sense of perspective and humor
  • Ability to problem-solve and show good judgment
  • Consistent tact and diplomacy; courteous and respectful interaction with supervisors,
  •  co-workers, visitors, and the general public
  • Ability to think strategically
  • Ability to work well with little direct supervision
  • Ability to work well within a team and be a team leader
  • Ability to multi-task in a fast-paced, often changeable environment
  • Represent the Education Department at conferences, meetings, events as needed, including giving presentations, talks, and general networking
  • Participation in collaborations with OZ partners and subsequent presentations (conference presentation, white paper, poster talk or panel participant, OZ lecture series, ED staff training, etc.)
  • Strategic program and curriculum development
  • Perform other duties as required and assigned.

Required Education

  • A Bachelor's degree in Education or the Biological Sciences from an accredited college or university is required.
  • HS or MS teaching certificate highly preferred
  • Hours toward, or Master’s Degree in related area highly preferred.
  • Certified Interpretive Guide Certification (CIG) required. May be obtained through OZ after beginning work.
  • 6 Hours of continuing education/training per year required. May be provided by OZ.


Required Experience

  • Previous classroom or informal education experience required
  • Experience teaching MS and/or HS biology required
  • Supervisory experience required
  • Experience with budget management required
  • Experience with curriculum development required
  • Experience providing professional development to teachers required
  • Experience with planning, developing and delivering STEM programs.
  • Experience working with underserved communities and families or in multi-cultural settings required
  • Experience with strategic program planning required
  • Previous animal handling experience required


Please note that this job description intends to describe the general nature and level of work being performed the people or person assigned to this job. It is not to be construed as an exhaustive list of all responsibilities, duties and/or skills required of the personnel for this position. The order in which duties and responsibilities are listed is not significant, and personnel may be required to perform duties beyond this list or outside of their normal responsibilities from time to time or as needed.

How to Apply

P.O. Box 5238

9777 Golf Links Road Oakland, CA 94605