Membership Manager

Year-Round
 
Full-Time
 Employment

Schedule and Salary

Start Date: 
October 16, 2022
Salary: 
$70,000-80,000
Contact:
Application Deadline: 
Application Review will begin on September 15th
How to Apply

Overview

Who We Are

The Oakland Zoo (managed by The Conservation Society of California) is an award-winning facility stretching 100 acres and overlooking the city of Oakland atop the hills of beautiful Knowland Park. Our mission is to inspire respect for and stewardship of the natural world, while providing a quality visitor experience. As an accredited member of the Association of Zoos and Aquariums (AZA), The Zoo is part of the largest conservation organization in the nation. Our employees take PRIDE in our values of being Positive, Respectful, Inquisitive, Driven and Effective members of a team who places the care of our animals, stewardship of the natural environment, and the experience of our guests at the forefront of all that we do.

Position Summary

This Membership Manager works with the Director of Admission and Membership to support a successful membership program with the goal of stewarding and growing donor engagement and retention and cultivating member acquisition. They help develop and implement strategies including direct mail, telemarketing, communication, and special events in pursuit of those goals. The Membership Manager supervises administrative Member Services staff and upholds the mission and values established by the Conservation Society of California and adheres to its policies and procedures.

Oakland Zoo’s Commitment to Diversity, Equity, Inclusion & Access

We believe that all people should have safe access to the Zoo and culturally relevant and responsive experiences with our staff, programs, and curriculum. The Oakland Zoo is also striving to create an equitable and inclusive internal culture where all staff members feel represented and valued for their identities and lived experiences. We examine how power, bias, race, and other aspects of identity impact our organization. We work to build a culture of continuous learning and improvement toward a vision of equity and belonging for all staff. We are looking for team members who can actively join us in this process. We are committed to reflecting the diverse community in which we exist and strongly encourage people of color, LGBTQ+ identifying folks, and women to apply.

Responsibilities

Communication

Collaboration

Technology

Reporting

Ancillary Job Duties

Qualifications

The Oakland Zoo does not expect every applicant to have every skill and qualification listed here and will consider the combination of formal education, training, and practical experience of each applicant. We are committed to supporting the career development of our employees. A strong candidate who is interested in growing and learning in this role will possess at least 75% of the following qualifications. If this is you, then we strongly encourage you to apply.

Who You Are

Knowledge, Skills, and Qualities– May be representative, but not all-inclusive, of those knowledge, skills and abilities commonly associated with this position.

Desired Experience

Disclaimer

The Conservation Society of California is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, marital status or other characteristics protected by law. The Conservation Society of California also promotes respect for all people and will not tolerate harassment based on any of these characteristics.

Benefits

The Oakland Zoo offers a comprehensive benefits package, including Health insurance, Dental insurance, Vision insurance, Flexible spending account, Retirement plan, Paid time off, Employee Assistance Program, and A Family Zoo Membership.

How to Apply