Lift/Rides Helper (Part-time, Relief)

Pay Range: To maintain internal equity, we have identified the starting rate for this position at the Oakland Zoo as $26.99 per hour. An offer at this rate will be our best and final compensation offer.

Finalist candidates will need to complete a paid on-site working interview to be considered.

Note: This is a part-time, relief position with an anticipated end date of September 30 2026. This may be extended depending on the needs of the organization.

The Lift/Rides Helper supports the safe and reliable operation of the Oakland Zoo’s aerial lift systems and amusement rides by assisting with routine maintenance, inspections, and basic repairs. Working closely with the Lift/Rides team, this role helps ensure mechanical and electrical components are functioning properly and responds to system issues as needed. The Lift/Rides Helper demonstrates sound judgment, clear communication, and effective teamwork with Zoo staff, vendors, and contractors.

This part-time, relief position offers an excellent opportunity to build hands-on maintenance experience. The Lift/Rides Helper may work independently or under direct guidance, contributing to essential upkeep that enhances accessibility and supports the Zoo’s overall infrastructure.

Oakland Zoo offers part-time and seasonal employees a valuable benefits package, including an Employee Assistance Program (EAP), Paid Sick Time, optional 403b Retirement Plan, and a Zoo Membership. They also have access to various perks, discounts, and programs to enhance their overall experience.

• Assist the Lift/Rides Manager and Mechanics with daily testing, inspection, and basic repairs of aerial lifts and amusement rides mechanical and electrical systems. 
• Support with performing routine and assigned maintenance in alignment with A.N.S.I., manufacturer guidelines, OSHA, IAAPA, ASTM, and CSC Lift/Rides Department standards. 
• Help with startup procedures after appropriate training, including monitoring rope dynamics and identifying potential safety concerns. 
• Support with documenting lift maintenance, inspections, and checklists in accordance with A.N.S.I. B-77 code requirements. 
• Support with documenting rides maintenance, inspections, and checklists in accordance with ATSM and IAAPA code requirements. 
• Safely and effectively use tools, rigging equipment, Ropeway and Track components, lubricants, and personal protective equipment. 
• Read and interpret safety rules, operating manuals, maintenance instructions, and procedure documents; write basic reports and maintenance notes. 
• Participate in ongoing training and skill development as required. 
• Perform other related duties as assigned to support safe and reliable lift operations and overall Zoo maintenance. 

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• At least 18 years of age.  
• Possess a high school diploma or GED. 
• California Class C Driver’s License and good driving record (ability to obtain approval from Zoo Insurance Carrier).  
• Able and willingness to learn Aerial Systems (Gondola and Sky Ride) and Amusement Ride Maintenance in The Zoo.  
• Able to read complex manuals and write routine reports in English. 
• Excellent judgment and the ability to follow detailed instructions are necessary to complete projects/assignments.  
• Ability to work weekends and holidays, as needed. 

Bonus if you have:  

• Experience with mechanical and electrical trades, especially related to Aerial Tramway and Ride Structures. 
• Trade school experience 
• Experience with rides or aerial tramway maintenance 

Work Environment  

•  Able to work outside, on towers and at heights (up to 100 feet) in all weather conditions.  
• Ability to work in close proximity to operating equipment/Team members. 
• Able to work in animal areas and willing to undergo training as needed.  

Physical Considerations- The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.   

• Able to bend and twist, lift and carry 50 pounds, stand, kneel, sit, walk, bend, stoop and speak regularly and for 8-hour shifts.  
• Able to work on uneven and loose terrain, hard surfaces and sloped surfaces. 

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• Communication – communicates respectfully and effectively with stakeholders across identities, both verbally and in writing 
• Dependability – demonstrates trustworthiness and reliability, including while working with little or no direct supervision 
• Flexibility – nimbly adapts to evolving priorities and urgent needs; handles intervals of high pressure while maintaining perspective and humor  
• Inclusive Culture - fosters a culture of mutual respect, transparency, collaboration and belonging which allows all employees to feel appreciated, included, and valued. 
• Passion – wholeheartedly believes in, represents, and models Oakland Zoo’s mission and PRIDE values at all times. 
• Self-motivated– effectively navigates multiple, simultaneous tasks with excellent attention to detail and deadlines. Enthusiastically identifies and approaches opportunities without regular supervision  
• Solution-oriented – utilizes an open-minded and strength–based approach to finding solutions for complex challenges. 
• Time management – strong capabilities with a demonstrated ability to effectively prioritize multiple commitments  
• Wildlife Aware - understands mission to support the conservation and welfare of animals at The Zoo, locally and globally. This is demonstrated by a willingness/passion to reflect this mission in all actions and to continue to learn how to take action for wildlife. 
• Sustainability – oriented toward the mission and values of the Oakland Zoo and able to put those into practice by finding creative and resourceful ways to develop sustainable practices within your role and department. 

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