Friends of the Wild Donors

Joining or renewing your Friends of the Wild membership? Visit this page to complete your donation and enjoy the most generous benefits the Zoo offers, including transferable admission benefits with no advance reservations required.

Admission Upgrade to Membership

Looking to upgrade from single day admissions tickets to a membership? Visit this page to submit your request to upgrade. Only tickets for the individuals that will be covered by your new membership benefits can be applied towards membership fees and your request to upgrade must be submitted within 7 days of your visit.

*About Daytime Admission

Free admission is subject to ticket availability for member entry before 3pm. Members can visit after 3pm without a reservation. The Zoo may be forced to close in the event of inclement weather or any events that cause unsafe conditions for guests or staff.

**About guests

Some of our members want to be able to bring an adult guest with them on each visit—here's our solution. Leave one of the adults on your membership unnamed and bring a guest with you on every visit. Please note that a separate physical guest card is not issued and that by leaving an adult unnamed, our staff will know that you have chosen the guest option. A named cardholder must be present for your guest to be able to enter the Zoo at no additional cost. This option is available for Dual, Family Plus, and Family Deluxe Memberships only.

Do you have a caretaker?

If your nanny, caretaker, or another adult, visits the Zoo and their name does not appear on the membership card, the entire party—including children—will be required to pay for admission. We suggest that you name the caretaker as the third person on a Family Plus or Family Deluxe Membership package. Membership cards are not transferable.

Do you have additional questions about membership benefits and policies?

Please visit our Member FAQ page. It includes the most common questions about policies, digital cards, and renewals.

Did you receive a call from us regarding your Membership renewal? If you have any questions please contact our Telemarketing Manager, Lloyd Kandasammy, by phone at (877) 936-2344.

If you have questions not answered on our Member FAQ page, please contact our Membership Office by email or by phone at (510) 632-9525 x160.

All Zoo membership sales are final. All sales, including gift memberships, are non-refundable and non-transferable.