ZOO CLOSED AUGUST 24TH DUE TO AIR QUALITY AND WEATHER CONCERNS

Unfortunately, due to air quality concerns and potential weather conditions, Oakland Zoo is closed on August 24.

If you are not a member and have unused tickets for August 24th, please email tickets@oaklandzoo.org to have your tickets re-issued for a new date to visit us. Reservation dates are available up to 30 days from today.

Members, simply scroll down to rebook your reservation for a new date.

Please accept our sincere apologies, and thank you for supporting Oakland Zoo.

Oakland Zoo is excited and eager to offer Bay Area families a safe place for outdoor recreation and education. In compliance with the Alameda County Public Health Department—to protect the health and safety of our guests, staff, and animals—we have implemented new safety protocols. Please remember, in order to remain open, the Zoo and our guests must comply with the protocols set by Alameda County Public Health Department. Thank you in advance for following the protocols outlined below.

Oakland Zoo Closed Through Early February

Oakland Zoo remains closed while we repair the massive sinkhole damage caused by recent storms. We are working closely with the City of Oakland and have been advised that construction will be completed early February.  We will continue to provide updates and more information on our reopening date, including a planned extension of our Glowfari event, by January 30th.

All animals and staff were fine and remained safe during the extreme weather. While closed, Zoo staff will continue to be onsite to take care of the animals, provide maintenance needs, and conduct clean-ups from damage caused by the rain.

We sincerely apologize for the inconvenience, and we look forward to seeing you as soon as possible at the Zoo!

Did You Have a Reservation During our December-January Closure?

Due to Safety Guidelines, Capacity is Limited

Have Questions?

What to Expect When You Visit

Closures

The Zoo is occasionally closed for holidays, private events, or maintenance or refurbishment. Certain animal habitats, pathways, or attractions may be closed on a given day for maintenance or refurbishment.

Closure Schedule

What to Know

We continue to operate with a daily limited capacity, so reservations may not always be available for your preferred day or time. Find answers to common questions about visiting the Zoo.

FAQ

Health and Safety

Before you make a reservation, please read about our health and safety protocols. It’s our priority to protect the health and safety of our guests, staff, and animals.

Protocols

Oakland Resident Discount

Our Measure Y commitment to Oaklanders includes a 25% admission discount to Oakland city residents, beginning February 8, 2023.

Details & Info

Make Your Reservation Selection Below

Members

Reserve a date and daytime entry time to visit between 10am and 2pm. Capacity is limited. Members can visit after 2pm without a reservation.
Friends of the Wild can visit without reservations.

General Admission for Nonmembers

Reserve a date and daytime entry time, buy tickets, and pay for parking online. Capacity is limited.

FAQ

I live in Oakland, do I get a discount?

Do I have to wear a mask at the Zoo?

Do I need to bring proof of vaccination to the Zoo?

My child is not vaccinated, but the rest of our group is. Does he/she still have to wear a mask?

I am unvaccinated. Am I still able to visit the Zoo?

What are the Zoo hours?

How do I reserve a ticket online?

What is the ticket refund policy? Can I change the date or time of my ticket?

Do Friends of the Wild require advance reservations?

How do I join Friends of the Wild?

I have tickets and am running late, will we be able to get in?

I lost something during my visit to the Zoo, how do I report a lost item?

How many tickets can I purchase or reserve at one time?

How far in advance can I purchase or reserve a ticket?

Do you offer military or veteran discounts?

Can I upgrade from single day admission tickets to a membership?

I made a reservation for timed tickets, but didn’t receive a confirmation email. How do I get my tickets?

What is my membership number? I’m getting a Pass Validation error – what do I do?

When will I receive my membership cards? How do I prove my membership without my card?

Can I extend or get a refund on my membership?

When will I receive my Friend of the Wild donor digital card? How do I prove my donor status without my digital card?

My Friends of the Wild donor membership is transferable, do I need to accompany my guests to the Zoo?

The Zoo closed due to weather on the day I had reserved tickets. What do I do?

I have a guest pass. Can I redeem it?

I purchased a ticket with Groupon. Can I redeem it?

I have a Zoo to Community family voucher that expired. Can I redeem it?

I am a member at another zoo/aquarium, can I get 50% off admission tickets?

How will Oakland Zoo make decisions regarding COVID-19?

What is happening with educational programming (Zoo Camp, school trips, etc.)?

What is happening with overnight experiences?