ZOO CLOSED AUGUST 24TH DUE TO AIR QUALITY AND WEATHER CONCERNS

Unfortunately, due to air quality concerns and potential weather conditions, Oakland Zoo is closed on August 24.

If you are not a member and have unused tickets for August 24th, please email tickets@oaklandzoo.org to have your tickets re-issued for a new date to visit us. Reservation dates are available up to 30 days from today.

Members, simply scroll down to rebook your reservation for a new date.

Please accept our sincere apologies, and thank you for supporting Oakland Zoo.

Oakland Zoo is excited and eager to offer Bay Area families a safe place for outdoor recreation and education. In compliance with the Alameda County Public Health Department—to protect the health and safety of our guests, staff, and animals—we have implemented new safety protocols. Please remember, in order to remain open, the Zoo and our guests must comply with the protocols set by Alameda County Public Health Department. Thank you in advance for following the protocols outlined below.

Advanced Reservations Required to Visit

General admission guests must reserve a ticket for a specific date and entry time in advance of your visit. Members wishing to enter between 10:00 am – 2:00 pm must make a reservation. Before you make a reservation, please read about our health & safety protocols.

Please remember that we continue to operate with a daily limited capacity, so reservations may not always be available for your preferred day or time. Many common questions are answered in the FAQs on this page.

The Zoo is occasionally closed for holidays, private events, or maintenance & refurbishment. For a list of planned Zoo closures, visit our Hours and Pricing webpage.

We are excited to offer Bay Area families a safe place for recreation and education, and it’s our priority to protect the health and safety of our guests, staff, and animals. We look forward to your visit!

Did You Have a Reservation During our December-January Closure?

Due to Safety Guidelines, Capacity is Limited

Have Questions?

What to Expect When You Visit

Make Your Reservation Selection Below

Members

Reserve a date and daytime entry time to visit between 10am and 2pm. Capacity is limited. Members can visit after 2pm without a reservation.
Friends of the Wild can visit without reservations.

General Admission for Nonmembers

Reserve a date and daytime entry time, buy tickets, and pay for parking online. Capacity is limited.

FAQ

Do I have to wear a mask at the Zoo?

Do I need to bring proof of vaccination to the Zoo?

My child is not vaccinated, but the rest of our group is. Does he/she still have to wear a mask?

I am unvaccinated. Am I still able to visit the Zoo?

What are the Zoo hours?

How do I reserve a ticket online?

What is the ticket refund policy? Can I change the date or time of my ticket?

Do Friends of the Wild require advance reservations?

How do I join Friends of the Wild?

I have tickets and am running late, will we be able to get in?

I lost something during my visit to the Zoo, how do I report a lost item?

How many tickets can I purchase or reserve at one time?

How far in advance can I purchase or reserve a ticket?

Do you offer military or veteran discounts?

Can I upgrade from single day admission tickets to a membership?

I made a reservation for timed tickets, but didn’t receive a confirmation email. How do I get my tickets?

What is my membership number? I’m getting a Pass Validation error – what do I do?

When will I receive my membership cards? How do I prove my membership without my card?

Can I extend or get a refund on my membership?

When will I receive my Friend of the Wild donor digital card? How do I prove my donor status without my digital card?

My Friends of the Wild donor membership is transferable, do I need to accompany my guests to the Zoo?

The Zoo closed due to weather on the day I had reserved tickets. What do I do?

I have a guest pass. Can I redeem it?

I purchased a ticket with Groupon. Can I redeem it?

I have a Zoo to Community family voucher that expired. Can I redeem it?

I am a member at another zoo/aquarium, can I get 50% off admission tickets?

How will Oakland Zoo make decisions regarding COVID-19?

What is happening with educational programming (Zoo Camp, school trips, etc.)?

What is happening with overnight experiences?