Oakland Zoo is excited and eager to offer Bay Area families a safe place for outdoor recreation and education. In compliance with the Alameda County Public Health Department—to protect the health and safety of our guests, staff, and animals—we have implemented new safety protocols. Please remember, in order to remain open, the Zoo and our guests must comply with the protocols set by Alameda County Public Health Department. Thank you in advance for following the protocols outlined below.
**Oakland Zoo Tickets must be purchased online in advance. Please see details below for more information.**
Please review the following information before you make reservations for your visit.
To ensure space for social distancing, all guests must reserve a ticket for a specific date and entry time.
Before you leave home, print your tickets and parking pass. Be ready to present them at the Zoo entrance gate.
If you are unable to print your tickets and parking pass, take a screenshot of each ticket—including the bar code—before you leave home as cell service is spotty at the Zoo.
Please arrive at Oakland Zoo with only individuals within your household.
IMPORTANT: Please do not visit Oakland Zoo if individuals within your group are unwell or have an above normal temperature.
Dogs or other pets are not permitted on Zoo grounds or in parking areas. Service dogs are allowed.
Strollers and wheelchairs are available for rent at the Gift Shop.
Guests, age 3 and older, are required to bring a facial covering and wear it at all times when on Zoo grounds.
Facial coverings may be removed ONLY when eating and/or drinking, and you must stay a minimum of 6 feet away from anyone who is not in your party.
IMPORTANT: If you arrive without a facial covering, you will be required to purchase one.
Always maintain at least 6 feet of open space between your household and other guests.
Walk only on pathways.
Avoid touching the viewing windows, fences, and railings—except for handrails along stairs and ramps.
Take advantage of hand sanitizing stations, available throughout the Zoo.
Snacks, entrees, beverages, and water are available for purchase.
Food carts, Giraffe Ridge, and Tuskers Grill are open.
Indoor seating is closed. A reduced number of outdoor tables are available, to accommodate social distancing.
Drinking fountains are closed; however, water filling stations are open at California Trail.
For guest and staff safety, at this time indoor exhibits and high-touch areas are closed. This includes the following:
Zimmer Bug House
Reptile and Amphibian Discovery Room
California Conservation Habitarium
Adventure Landing (all rides, including train)
Picnic areas and restaurant dining tables
To ensure space for social distancing, all guests must reserve a ticket for a specific date and entry time. Tickets must be reserved in advance of your visit. Before you make a reservation, please read the guidelines above.
We are upgrading our ticket servers to accommodate the high demand for tickets. You may experience delays when purchasing tickets. Thank you for your patience as we improve our system!
Reserve a date and entry time Capacity is limited.
Reserve a date and entry time, buy tickets, and pay for parking online. Capacity is limited.