If you are planning to visit the Zoo on a specific date and your membership has lapsed, we recommend purchasing General Admission tickets and after your visit, upgrading to a membership. Membership purchases are non-refundable.
We recommend purchasing General Admission tickets and after your visit, upgrading to a membership.
We are excited and eager to again offer Bay Area families a safe place for outdoor recreation and education. In compliance with the State and Alameda County Public Health Departments, we are continuing to implement all ongoing COVID-19 safety protocols put in place to protect the health of our guests, staff, and animals.
If you have an existing reservation to visit the Zoo, either during regular daytime hours or for our evening Glowfari event, you should have received an email with instructions on how to reschedule your visit. If you have not received this email, please email email@example.com.
Please remember that we continue to operate with limited capacity to ensure social distancing guidelines so tickets may not always be available for your preferred day/time. And please remember, in order to remain open, the Zoo and our guests must comply with the health and safety protocols set by Alameda County Public Health Department.
Please review the following information before you make reservations for your visit.
To ensure space for social distancing, all guests must reserve a ticket for a specific date and entry time.
Before you leave home, print your tickets and parking pass. Be ready to present them at the Zoo entrance gate.
If you are unable to print your ticket and parking pass, download the PDF on your phone before you leave home as cell service is spotty at the zoo.
Please arrive at Oakland Zoo with only individuals within your household.
IMPORTANT: Please do not visit Oakland Zoo if individuals within your group are unwell or have an above normal temperature.
Dogs or other pets are not permitted on Zoo grounds or in parking areas. Service dogs are allowed.
Strollers and wheelchairs are available for rent at the Gift Shop.
Guests, age 2 and older, are required to bring a facial covering and wear it at all times when on Zoo grounds.
Facial coverings may be removed ONLY when eating and/or drinking away from the main walking path, and you must stay a minimum of 6 feet away from anyone who is not in your party.
IMPORTANT: If you arrive without a facial covering, you will be required to purchase one.
Always maintain at least 6 feet of open space between your household and other guests.
Walk only on pathways.
Avoid touching the viewing windows, fences, and railings—except for handrails along stairs and ramps.
Take advantage of hand sanitizing stations, available throughout the Zoo.
Snacks, entrees, beverages, and water are available for purchase.
The Landing Café, Tuskers Grill, Giraffe Ridge, and food carts are open.
Indoor seating is closed. A reduced number of outdoor tables are available, to accommodate social distancing.
Drinking fountains are closed; however, water filling stations are open at California Trail.
For guest and staff safety, at this time indoor exhibits and high-touch areas are closed. This includes the following:
Zimmer Bug House and the Reptile and Amphibian Discovery Room
California Conservation Habitarium
Adventure Landing (all rides, including train)
Picnic areas and restaurant indoor dining tables
To ensure space for social distancing, all guests must reserve a ticket for a specific date and entry time. Tickets must be reserved in advance of your visit. Before you make a reservation, please read the guidelines above.
Reserve a date and daytime entry time.
Capacity is limited.
NEW: Friends of the Wild are no longer required to make advance reservations to visit! Learn more.
Reserve a date and daytime entry time, buy tickets, and pay for parking online. Capacity is limited.