Tickets

The zoo has options available for parties through our events program.

Smaller gatherings are permitted in the Zoo, provided the following protocols are followed.

All gatherings must follow our Current Protocols for Visiting Oakland Zoo.

All guests must have admissions tickets or an active Oakland Zoo Membership.

All guests must purchase a parking pass.

Picnic areas at the Zoo are not reservable and are available on a first come, first served basis.

Gatherings may not occupy tables at restaurants in the Zoo unless they are patronizing the restaurant.

Attendance is currently limited, so please be aware that you may not be able to secure your first choice of date and time. Daytime admission tickets go on sale 28 days (four weeks) in advance on a rolling basis.

Zoo hours change seasonally. For current hours, please visit our Hours and Pricing page.

Yes, however all admission tickets purchases are visit date/time specific. We do not offer admission ticket gift certificates or vouchers that allow the recipient to make their own reservation or visit without making an advance reservation.

To purchase tickets as a gift:

Share the PDF tickets with the gift recipient.

Find out when the gift recipient would like to visit the Zoo.

Purchase tickets up to 28 days in advance of the desired visit date.

Remember with Plan Ahead Pricing, purchasing further in advance will come with savings!

Admission tickets are non-refundable. 

With Plan Ahead Pricing, there are no partial refunds for ticket transfers. If General Admission ticket prices are lower on the new visit date compared to the original purchase price, guests will not be refunded the difference.

If you have purchased General Admission tickets, the Zoo may be able to accommodate a one-time ticket transfer to change the date and time of your visit, pending ticket availability. To request a ticket transfer, please fill out our Ticket Transfer Request form at least 48 hours (2 days) in advance of your scheduled visit. Be sure to include your Order Number and three (3) alternate dates and times for your visit. *This form is only for Daytime admission, not for Glowfari.

Please note that weekday tickets will only be rescheduled for a different weekday, holidays excluded. Weekend tickets can be rescheduled for a different weekend, holiday, or weekday visit. 

You can reserve a ticket on this page. Please note, as of January 17, 2024, Oakland Zoo Members and Friends of the Wild no longer need to make reservations to visit during regular daytime hours.

Members can email membership@oaklandzoo.org or call (510) 632-9525 x160. Current office hours are Monday through Friday from 9am to 4pm.

If you have any questions about your general admission ticket please email info@oaklandzoo.org or call (510) 632-9525. Current office hours are 10am to 4pm daily.

Please fill out this form to submit details and a description of your lost item to Lost and Found Services.

Yes! Buy ahead and save by calling our guest services team at (510)-632-9525.

Yes. Guests may enter any time after their reserved ticket time on the same day. There’s no need to worry if you are going to arrive more than 30 minutes after your ticket time as long as you arrive before last entry (varies seasonally).

Click here to join or renew a Friends of the Wild membership. To learn more about the program and benefits, please visit the Friends of the Wild website.

In the event the Zoo closes due to weather, you will receive an email advising you of the closure. You do not need to contact us to cancel or refund your reservation(s). We will automatically process a refund to your original form of payment. If you would like reschedule, please visit our website to make a new reservation (subject to availability).

Yes! In honor of their service, Oakland Zoo is pleased to offer active-duty USA military personnel, spouses of active-duty USA military personnel, and USA veterans a discount on daytime admission.  

To receive this discount, use the “Reserve and Buy Tickets” button under General Admission for Nonmembers on our Tickets page and select USA Military & Veteran Discount Tickets. Proof of active duty or veteran status required at entry, see the webstore for additional details and restrictions.

There is no USA Military/Veteran discount on memberships or special events.

For Individual – Family Deluxe level memberships, digital cards are typically distributed 2-4 weeks after purchase. This digital card will be sent via email for your smartphone wallet. 

In the meantime, you can use a Temporary Pass PDF from an online confirmation email or a copy of any email from membership@oaklandzoo.org that includes your membership details to verify your membership status at entry.

Yes! Teachers receive a discount on daytime admission to the Zoo for themselves and one guest per visit. Teachers from any U.S. region are eligible and tickets must be reserved online, in advance through our website.   

To receive this discount, use the “Reserve and Buy Tickets” button under General Admission for Nonmembers on our Tickets page and select Teacher Discount tickets. 

‍*Teachers of TK-12 students, only. Teachers can be from any U.S. state or region, and must present proof of current employment (e.g., teacher staff ID card, verification from school administrator on official letterhead, recent paystub).

Your membership number is 12 digits long and starts with 501. You can find this number on the following:

• Your membership card above your name
• Underneath the bar code on the Temporary Pass PDF that is attached to online confirmation emails
• On the reply form of renewals sent by mail, or on any renewal email

A Pass Validation error means the number entered is not found in our database. If you’ve been using copy/paste to enter your membership number, try typing the 12 digit number instead.

Some members have found that copy/paste is adding a space at the end of the 12 digits, which causes the error. If manually typing the number doesn’t work or you do not have a 12 digit number starting with 501, please contact the Membership Department to confirm your membership number (membership@oaklandzoo.org or 510-632-9525 x160.)

Yes! Oakland residents receive a discount on all daytime admission tickets, made possible by Measure Y. Thank you for your support!  

To receive this discount, use the “Reserve and Buy Tickets” button under General Admission for Nonmembers on our Tickets page and select Oakland Resident Discount Tickets. 

At entry, you will need to present both your tickets and verification of your home address. Verification documents need to show your name and an Oakland address; examples include driver’s license, utility bill, other bill, shipping label/packing slip, etc. Additional details and restrictions are listed on the webstore. 

There is no Oakland Resident Discount on memberships or special events.

A confirmation email with tickets attached is sent automatically when a reservation is completed online. Some email providers will filter the confirmation into a spam or junk folder. Please search for an email from oaklandzoo@oaklandzoo.org.

If your search does not work, please send a request to resend your tickets to tickets@oaklandzoo.org. Be sure to provide your name, Order Number, and the date and time of your purchase. These details will help us find your reservation.

Starting February 4, 2025 Oakland Zoo launched Bay to Zoo Tickets, an Oakland Zoo access admissions program, and withdrew from participating in Museums for All. Please see the question above for additional details about this program (“Do you offer discounts for low-income individuals or families?”)

Yes. Be sure to visit the Main Entrance Membership windows before closing (see Zoo hours) to request your upgrade. If you visited the zoo within the last 7 days and did not upgrade during your visit, please use this form to submit your upgrade request. Terms & conditions apply.

If you are a current member and would like to upgrade to a higher membership level, please email membership@oaklandzoo.org  with the details of your request.

Yes! Oakland Zoo is proud to offer Bay to Zoo Tickets, a program that provides deeply discounted admission tickets to low-income Bay Area residents. 

Qualifying adults can reserve: 

·Two adult (age 15-64) daytime admission tickets, $5 each 

·Two senior (age 65+) daytime admission tickets, $3 each 

·Four child (age 2-14) daytime admission tickets, $3 each

·One parking pass, free of charge

Visit Bay to Zoo Tickets to confirm eligibility and make a reservation! 

Weekend and holidays sell out and tickets must be reserved in advance. 

On weekdays, if admission tickets are not sold out for the day, Bay to Zoo Tickets are available at entry. Same day ticket availability varies widely and by day of the week/time, so please always call ahead, (510)-632-9525 x100, to confirm if tickets will be available at entry.  

Please note, our Bay to Zoo Ticket program offers deeply discounted admission for regular daytime operating hours and does not include benefits for special events like Glowfari.

Discount admission is available for qualifying groups of 12 or more individuals when a reservation is made at least 2 weeks in advance. Restrictions apply. Visit our School and Community Group Reservations page from more details.

Please contact tickets@oaklandzoo.org for more information on how to utilize your Groupon.

If you received a guest pass after August 1, 2021 please follow the instructions printed on the pass to redeem. If you received a pass before July 30, 2021, please contact tickets@oaklandzoo.org to see if you guest pass is eligible for redemption.

The answer depends on timing. On busy days (like weekends and holidays), the upper parking lots fill and all arriving cars are directed to park in our lower parking lots and lawn parking areas. When this happens, guests are only able to access the Rides Area by walking through the Zoo, which requires a membership or tickets for entry. On less busy days, when there is plenty of parking in the upper parking lots, guests may be able to access the Rides Area without a membership or Zoo ticket. You are welcome to call our mainline (510-632-9525 x100) to inquire about parking availability between 9am-4pm daily.

Yes! Oakland Zoo participates in the AZA reciprocal membership program, giving 50% off daytime admission to members of partner organizations including San Francisco Zoo, Happy Hollow Zoo, and CuriOdyssey. For a full list of AZA partners, please see our Reciprocity List.

We also offer 50% off daytime admission to members of Lindsay Wildlife Experience and the Association of Zoo and Aquarium Docents & Volunteers. 

To receive the discount, use the “Reserve and Buy Tickets” button under General Admission for Nonmembers on our Tickets page and select Reciprocal Member Tickets. Proof of active membership at your home zoo/aquarium required at entry, see the webstore for additional details and restrictions.

There are no reciprocal benefits for Oakland Zoo membership fees or special event tickets.

Please contact tickets@oaklandzoo.org for more information on how to utilize your Zoo to Community family voucher.

We currently have more members and guests that would like to visit the Zoo than can be accommodated by our parking lots. Advance reservations are required for General Admission ticket buyers in order to ensure guests will be able to park at the Zoo and maximize the number of guests who are able to visit throughout the day.

Instead of a set daytime ticket price, general admission prices will now shift to provide more affordable options when the Zoo is less busy. As the name implies, the further you plan ahead, the more you can save on single day tickets. And as part of our commitment to saving you the time and trouble of bargain hunting – single day ticket prices will never go down as a visit date approaches.

Prices shown on the website each day will always be the lowest price moving forward. Ticket prices will not decrease but may increase the closer you get to your preferred visit date. 

Ticket prices change daily and the only way to guarantee the same price per ticket is to make one complete purchase. If you need more tickets after your initial purchase, you will need to pay the adjusted price. 

Prices shown on the website each day will always be the lowest price moving forward. Ticket prices will not decrease but may increase the closer you get to your preferred visit date. 

Instead of a set daytime ticket price, general admission prices will now shift to provide more affordable options when the Zoo is less busy. As the name implies, the further you plan ahead, the more you can save on single day tickets. And as part of our commitment to saving you the time and trouble of bargain hunting – single day ticket prices will never go down as a visit date approaches.

We currently have more members and guests that would like to visit the Zoo than can be accommodated by our parking lots. Advance reservations are required for General Admission ticket buyers in order to ensure guests will be able to park at the Zoo and maximize the number of guests who are able to visit throughout the day.

The Zoo is occasionally closed for holidays, private events, maintenance, or refurbishment. Visit our Hours & Pricingpage for a list of planned closures. We also list planned closures in our Member Tips emails – to ensure you are subscribed, visit our Newsletter page. 

The Zoo may be forced to close in the event of inclement weather or any events that cause unsafe conditions for guests or staff. Unplanned closures are announced on the Zoo’s homepage, social media accounts, and outgoing voicemail message (510-632-9525).

Your membership number is 12 digits long and starts with 501. You can find this number in the following locations:

On the reply form of renewals sent by mail, or on any renewal email

On a printed membership card above your name 

On a digital membership card underneath the QR code or at the top of the card details, which are visible by touching the “…” icon on an iPhone or the “i" icon on Android

Underneath the bar code on the Temporary Pass PDF that is attached to online confirmation emails

Members receive free daytime parking at Oakland Zoo. Parking is first come, first served for all Zoo guests.

No, as of January 17, 2024, Oakland Zoo members and Friends of the Wild can visit during regular daytime hours without a reservation. Advanced reservations are no longer required for member entry. For current Zoo hours, including when the entrance closes and when the Zoo is cleared, please visit our Zoo Hours and Pricing page. 

If you are visiting with individuals not covered by your member benefits, they will be required to purchase General Admission tickets in advance. Visit our Tickets page for more details and current policies.

To prevent fraud, all named cardholders are required to present a valid photo I.D. to staff in order to receive member benefits like free admission. Cross-checking the named cardholders with photo ID is how we enforce member benefits being non-transferrable. If you forget your photo ID, on-site staff are authorized to make a one time exception and accept another item with a printed name as proof of identity (i.e. a credit card, library card, Costco card, etc.).

Members can upgrade their memberships on-site or by phone. The upgrade fee is the full price difference between the membership levels. Upgrade fees are not pro-rated, so if your membership is due to expire in less than six months it may be a better option to renew and upgrade at the same time. If you renew your membership early at a higher membership level, the additional benefits become available right away.

Yes. Be sure to visit the Main Entrance Membership windows before closing (see Zoo hours) to request your upgrade. If you visited the zoo within the last 7 days and did not upgrade during your visit, please use this form to submit your upgrade request. Terms & conditions apply.

If you are a current member and would like to upgrade to a higher membership level, please email membership@oaklandzoo.org  with the details of your request.

Memberships non-refundable. If you are moving out of the area, you may be able to use your membership to visit a reciprocal zoo or aquarium near your new home.

Member benefits are non-transferable, meaning the Primary member (the owner of the membership and the only person authorized to make changes to the membership) cannot be changed. If you want to change the Primary member, please purchase a new membership instead of renewing. The named cardholders listed when a membership is purchased are locked in until the membership is renewed. However, if you have a Dual, Family & Friends Plus, or Family & Friends Deluxe membership with an unnamed adult guest, you can replace that guest spot with a named adult cardholder. In that case, please email your request to membership@oaklandzoo.org. If mid-year there is a change in your family’s situation, like you’ve hired a nanny, you also have the option to upgrade your membership to add the new adult as a named cardholder.

Please send an email to membership@oaklandzoo.org with your previous address, new address, and membership number.

Subscribe online to receive our monthly PawPrints e-newsletter!

No. Our memberships give benefits to named cardholders, and one of the benefits for Family & Friends, Family & Friends Plus, and Family & Friends Deluxe members is free admission for up to four children. Your children are not members themselves. We know this is different from other facilities that offer individual annual pass programs (like amusements parks). Our membership structure allows all members to receive equal benefits for their membership fees, regardless of how many children reside in their household. As a named cardholder, you can bring any four children to the zoo–your own children, siblings, nieces, nephews, cousins, or friends. If your child is visiting the zoo with an adult who has their own Family & Friends, Family & Friends Plus, or Family & Friends Deluxe membership, that adult is welcome to use their membership to cover your child’s admission.

For Individual – Family & Friends Deluxe level memberships, digital cards are typically distributed 2-4 weeks after purchase. A digital card for your smartphone wallet will be sent by email.  

Members can use their benefits as soon as their purchase is complete. If you purchase a membership online, you will receive a confirmation email which includes a temporary pass attached as a pdf. If you buy a membership at the Zoo, you will receive a printed temporary pass. These temporary passes include your membership number and can be used to verify your member status at entry. We try to include member details in many of our email communications as well. If you have misplaced your temporary pass, try searching your email for messages from membership@oaklandzoo.org that include a section titled “For your convenience, here are your current membership details” with the text “This email may be used to verify your member status at entry.”

The answer to all of these questions depends on your membership level. 

Friends of the Wild members have transferrable admission benefits. A single Friend of the Wild membership gives free admission to any four adults and four children per day. A named cardholder does not need to be present for the membership to be used. 

Individual-Family & Friends Deluxe memberships are non-transferable. A named cardholder must be present for the membership to be used. If a named cardholder is not visiting the zoo on a particular day, their admission benefits cannot be transferred to a guest. Guest admission is only allowed if the Primary member opts to have a guest spot in lieu of a named cardholder. This option is available for only Dual, Family & Friends Plus, and Family & Friends Deluxe memberships. Individual and Family memberships do not include the option for an unnamed guest. Our digital membership cards include a list of named cardholders and unnamed guests on the card details.

Adults or children with special needs may be accompanied by caretaker at no additional cost. An adult who requires a caretaker must be a named cardholder on a membership. A child who requires a caretaker must be accompanied by an adult who is a named cardholder on a membership. Please send an email to membership@oaklandzoo.org with details about your situation and to request this designation on your membership record.

Oakland Zoo partners with the Association of Zoos and Aquariums to provide our members with discounted admission at participating organizations. In addition to the AZA program, we also partner with Lindsay Wildlife Experience. Please know that a partner can change their participation in the reciprocal program at any time. We recommend contacting our partners in advance to confirm what benefits you will receive with your Oakland Zoo membership and what you will need to bring in order to receive reciprocal benefits.

The Primary member or gift purchaser are the only individuals who can request name changes on a membership. Please email membership@oaklandzoo.org and provide the correct names for all cardholders. Our staff will correct the mistake in our database and push an update to the digital card. If you haven’t received a digital card yet, we will also provide a new temporary pass by email.

If this membership is a gift, please provide staff with your information (name, address, telephone, and email) as well as the gift recipient’s information (name, address, telephone, and email).

Yes, memberships make great gifts! Purchasing a gift membership online is the fastest and easiest option. Here’s how:

• On the Member Information page, enter the gift recipient's information (name, address, telephone, and email). 
• On the Billing Information page, click "Yes" to the question "Is this a gift?" then enter the gift purchaser's details (name, billing address, credit card details). 
• The gift purchaser will receive the confirmation email with a temporary pass attached, which you are welcome to share with the recipient so they can use their benefits right away. The digital membership card will be emailed to the gift recipient 2-4 weeks after purchase.

Gift memberships can also be purchased onsite at the Member & Donor Services Booth at the Main Entrance, or by phone at (510) 632-9525 x160.

Memberships expire on the last day of the month, 12 months from purchase. For example, if a membership is purchased January 12, it will expire on January 31 the following year.

If you have an iPhone, navigate to the back of the membership card by clicking the “...” icon and selecting Pass Details. Then pull down on the screen and let it “pop” back up. You should see a spinning disk icon as the card is updated. Near the top of the Pass Details it should also give the date the digital card was last updated.

If you have an Android phone using Google Wallet, navigate out of your digital card in the Wallet app. Then reopen it in the Wallet app. This will refresh your digital card, and you should see any updates that have been made to the card.

If you have an Android using Passes, navigate to the card details by clicking the “i”. Ensure Automatic Updates is on. Pull down on the screen and let it “pop” back up. You should see the spinning disk icon as the card is updated, then confirm you see “Updated Just Now.”

The name on the front of the membership card is the Primary Member on the account. Additional named adults are listed on the card details, which can be viewed by clicking the “...” icon in Apple Wallet or the “Details" button in Google Wallet. The cards are designed this way because you will need the Primary member’s last name to validate the membership to renew (Friends of the Wild memberships excluded).

If you need to share your membership card between iPhone and Android users, the only option is to forward the invitation email to your additional cardholders with a note to open the email on their smartphone, then click the “Download Membership Card” button.

‍

 If both cardholders have iPhones:

• Touch the Share icon and select email, AirDrop, or iMessage, then select the recipient.
• With AirDrop, the card will automatically appear in the recipient’s Apple Wallet.
• With iMessage or email, the recipient needs to click on the link. Then an Apple Wallet window will open with a preview of the membership card with a prompt to “Add” in the upper right corner. The recipient needs to click the Add button to complete the process.

If both cardholders are using Android/Google Wallet:

• Touch the Share icon and select email or text message, then select the recipient.
• Please note – the digital card link includes a unique security token. Google provides a very long URL that includes a random series of letters, numbers, and symbols. We recommend letting the recipient know you are about to share the Oakland Zoo Membership card ahead of time, because they may mistake it for junk/spam or a phishing attempt.
• After the recipient clicks on the link, a Google Wallet window will open with a preview of the card and a  prompt to “Add loyalty card”.
• The recipient needs to click the Add button to complete the process.

If you purchased your membership online, you’re welcome to print and use the pdf temporary pass attached to your confirmation email. If you purchased on-site, you should have received a paper temporary pass printed on receipt paper–if the ink is faded, please email membership@oaklandzoo.org to request a pdf temporary pass that you can print at home. If you don’t have access to a printer, please email membership@oaklandzoo.org to request that a pdf pass be mailed to you. If you do not have access to email, please call 510-632-9525 x160 to make your request.

Please contact us at membership@oaklandzoo.org or call 510-632-9525 x160 to update your record.

If your email provider auto-sorts or classifies incoming emails into categories like Promotions, Updates, or Focus/Other, be sure to check all of your Inbox Categories. You can also search for messages from membership@oaklandzoo.org or with the subject line "Your New Membership Card".

If you have an iPhone, the digital card will automatically download to Apple Wallet. Check the app for your new membership card (scroll through any tickets/cards that are already there–it may be hiding!).

If you have an Android, you’ll need to download the WalletPasses app from the Google Play Store prior to downloading your digital membership card.

If you have an ad-blocker installed on your phone or wifi network, it may be preventing the link from loading properly. Please add cuseum.com to your whitelist or temporarily disable your ad-blocker, then try again.

No, there is no penalty to renewing early. Upon renewal your membership will be extended 12 months from your current expiration date.

We want to save you the time and trouble of bargain-hunting. Your best renewal offer will come to you via email three months before your expiration date. To ensure you receive this renewal offer make sure the email associated with your membership is subscribed to our mailing list. To re-subscribe please visit https://www.oaklandzoo.org/newsletter and select “Members-Only Invitations & Offers”.

To honor our relationship with our loyal members, the best discount offered is an early renewal offer. This offer arrives approximately three months before a membership expires. This discount is an incentive to renew early and does have an expiration date well before the membership is set to expire. Members do not “lose time” by renewing early–a full 12 months is added to their current expiration date.

Other discounts may be offered as seasonal promotions.

A Pass Validation error means the number entered is not found in our database. If you’ve been using copy/paste to enter your membership number, try typing the 12 digit number instead. Some members have found that copy/paste is adding a space at the end of the 12 digits, which causes the error.

Next, try using the last name of the other named cardholders. The validation system requires the last name of the Primary Member – if you share your membership with other adults who have a different last name, one of them might be listed as the Primary Member. The Primary Member is the person who received your membership cards in the mail or the original digital card by email.        

If manually typing the number doesn’t work or you do not have a 12 digit number starting with 501, please contact us to confirm your membership number and the Primary Member assigned (membership@oaklandzoo.org or 510-632-9525 x160.)

If you want to renew a Friends for the Wild membership, please visit www.oaklandzoo.org/renew and donate $1,000 or more or use one of the other ways to give. Following your donation, our team will update your membership and your digital card.

Members can add additional children to their Family & Friends, Family & Friends Plus, or Family & Friends Deluxe membership by paying $50 on-site or by phone. Please note, this option is only available to families who have more than four children in their household. Daycare groups and similar organizations cannot use our Memberships for admission–please email reservations@oaklandzoo.org to inquire about the admission discounts available to groups.

Yes. Upgrading with the early renewal offer is a great way to save if your child has turned 2 years old or you want to add an adult guest to your membership benefits.

No, there is not a membership that allows for more than 4 named cardholders. If your household or group has more than four adults who would like to independently use member benefits, please purchase multiple memberships. We are happy to assist you in figuring out what is the best level or combination of memberships for your family. Please send an email with details about your situation to membership@oaklandzoo.org.

Your new benefits start immediately! Let's say you're upgrading from Dual to Family with an early renewal offer—you'll be able to start bringing four children to the Zoo for free as soon as you receive your temporary pass by email.

The Dual is a great option for one adult and one child. If you are a single parent with more than one child, we suggest a Family membership with the second cardholder being a relative or caregiver who is likely to bring your children to the zoo–named cardholders do not need to live in the same household. Another option is to share a Family, Family Plus, or Family Deluxe membership with another single parent.

If there is not another adult who will bring your children to the zoo or another adult you would like to share your membership with, please contact us to request a Single Parent discount. This discount is only available on-site or by phone. You’ll save $10 and receive a membership with free admission benefits for one adult and up to four children. Please note the Single Parent discount cannot be combined with any other discounts or promotional offers.

Membership fees may be tax deductible, please check with your tax preparer to confirm. Our tax ID number is 94-1687847 and legal nonprofit name is Conservation Society of California. If you need a letter confirming this information, please email your request to membership@oaklandzoo.org.

Yes, but the downgrade takes effect immediately and is not available online. Our online system only allows renewals at the same level or higher. Our database replaces an existing membership at the time of purchase, so if you downgrade from Family to Dual, you will lose the ability to bring four children to the Zoo for the remainder of your original membership time period. If you would like to downgrade your membership for the coming year, please renew in person at the Zoo or email your request to membership@oaklandzoo.org.

Yes, however to prevent fraud our online system will not allow you to remove a current cardholder. If you want to remove a cardholder and replace them with a guest spot or a different name, please send an email to membership@oaklandzoo.org with your desired change. We will make the change in the database, then when you renew online your temporary pass will arrive by email with the new cardholders included. Please know that any name changes take effect immediately, so if you remove a cardholder that person will not be able to use membership benefits for the remainder of the original membership period.

We recommend Apple Wallet for iPhone users. Apple Wallet is a native iOS app that is easy to use, reliable, secure, and already pre-installed on all Apple devices:

• The card will be saved to Apple Wallet and you will be able to access it from the Apple Wallet app.
• Open the invitation email directly from your phone.
• Tap on the "Download Membership Card" button.
• Click on "Add to Apple Wallet".
• A preview will appear. Click on the "Add" button.
• The card will be saved to Apple Wallet and you will be able to access it from the Apple Wallet app.

If you are purchasing an Individual - Family & Friends Deluxe level membership, we accept the following forms of payment:

• Credit card (Visa, Mastercard, American Express, Discover)
• Personal check (by mail only, not available for online purchases)
• Cash (on-site sales only)

If you are making a philanthropic contribution of $1,000 or more, which qualifies you for Zoologist level or other Friends of the Wild benefits, including free daytime admission, these additional forms of payment are accepted:

• Donor advised funds
• Employer matches
• IRAs
• Stock

Learn about more ways to support the Zoo here and about Friends of the Wild here.

We recommend Google Wallet for Android users. Google Wallet is a native OS app that is easy to use, reliable, secure, and already pre-installed on most Android devices:

• Make sure the Google Wallet app is installed. If not, you may download it from here.
• Open the invitation email directly from your phone.
• Tap on the "Download Membership Card" button.
• Click on "Save to Google Wallet".
• A preview will appear. Click on "Add" at the bottom of the screen.
• In some cases, Google Wallet might ask you to log in so you can save it to an account. Please log in to continue (no credit card information should be required).
• The card will be saved to Google Wallet and you will be able to access it from the Google Wallet app.